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Celtoid
30th July 2010, 09:12 AM
Can you believe LR?

After my little unplanned low level flying incident on Fraser Island, my D4 requires a couple of parts before a full mechanical assessment can be carried out on the steering and suspension.

The repairer has ordered amongst the required two new wheels, two front deflectors, front recovery point cover and lower front bumper bar.

All parts ex UK....at least three weeks wait. Since I've been waiting about 4 months for a door puddle lamp, I'm not holding my breath. I'd hate to think what would happen if my car was undriveable! :(

It's absolutely ridiculous.:(

Dorko
30th July 2010, 10:06 AM
Mate,

I had a similar problem with my car seat, seals and a fan for the D4. 8 weeks they told me. I hit the roof and got it contact with LR Australia, as like you that's ridiculous .

LR Aus were great with the support and it took 2 weeks to get it to the dealership and fitted from the UK.

Dorko

Celtoid
30th July 2010, 11:50 AM
Mate,

I had a similar problem with my car seat, seals and a fan for the D4. 8 weeks they told me. I hit the roof and got it contact with LR Australia, as like you that's ridiculous .

LR Aus were great with the support and it took 2 weeks to get it to the dealership and fitted from the UK.

Dorko

Ah ha.....I havn't gone down that path yet.

Do you have a contact....would you mind supplying that information?

Thanks and regards,

Kev.

Tote
30th July 2010, 12:10 PM
From here: Overview | Land Rover Australia (http://www.landrover.com/au/en/lr/about-land-rover/contact-us/contact-us-art/)
1800625642.
Very helpful tool for encouraging dealers to be more cooperative.

Regards,
Tote

Celtoid
26th August 2010, 09:19 AM
Just wanted to post an update on my parts issues...

All the parts for my D4 arrived (after close to 5 weeks) and my car is now with BMW at Daisyhill, QLD getting put back together and assessed.

However, I got a call from them to say that four, not two of the wheels were buckled in the accident. :(.....so now I have to wait a few more weeks.

....and of course if they find anything else wrong, same deal.

Fortunately the car is drivable though.....otherwise it would be unbearable.

At least it's progress.....

Neil P
26th August 2010, 10:03 AM
I'm in my 7th week waiting for a front diff . It's pathetic .
This Company are shysters. I think I should have stayed
with the LC100 Sahara ..........

Disco4SE
26th August 2010, 10:03 AM
Mmmmmmmm......just found out at my last service (26K) that my front drivers side shocker needs replacing. I thought this because of the noise over speed humps etc.
It will be interesting to see how long it takes to get in.
Bit suprised that it only lasted 26K????
Rest of the vehicle is spot on. No niggles.
Cheers, Craig

Grumbles
26th August 2010, 11:15 AM
Thirteen weeks for an electronic park brake from Landrover for a D3. Vehicle is off the road until then. :mad: Not my car either - thank goodness.

Celtoid
26th August 2010, 12:06 PM
Mmmmmmmm......just found out at my last service (26K) that my front drivers side shocker needs replacing. I thought this because of the noise over speed humps etc.
It will be interesting to see how long it takes to get in.
Bit suprised that it only lasted 26K????
Rest of the vehicle is spot on. No niggles.
Cheers, Craig


Oh....mine is noisey over speed-humps too....It's something I was going to ask them about the next time I'm in LR. Maybe BMW will find something.

roamer
26th August 2010, 07:20 PM
hmm, Windscreens Obriens just told me, LRA said 4 weeks for screen from UK,
$1200 fitted, insurance claim, seems 4 wks must be standard call, but I think LRA will tell you anything
we will see
Cheers Ken

Disco4SE
26th August 2010, 07:50 PM
Hi Celtoid,
The service manager explained to me that occasionally a shocker will leak gas either due to a factory fault or hitting a bump short and sharp, causing some gas to leak out.
Buggered if I know? At least it will be replaced under warranty............eventually.
Cheers, Craig

Celtoid
5th September 2010, 08:13 PM
D4 is now back on the road,,,,,it's amazing how well it drives with 4 round wheels....:oops2:

Apart from the naff trim bits, the only real fault other than the wheels, was some sort of mount on the chassis. That seems to have taken care of the steering knock.....the body must have been flexing or something.....dunno? I'm guessing a lot of the impact energy was soaked up by the wheels....very surprised that there appears to be no more damage.

I was also surprised that some of the parts that were required, including the extra two wheels were sourced in Oz....there must have been a delivery.....a few days as apposed to a few weeks. :)

I will have to get the suspension/shocks looked at as it is noisy over sharp bumps....but it was before the accident.....and I'm assuming the accident hasn't helped.

Cheers.

Kev.