crashes

[Pedro_The_Swift]

I have had a series of hard reset crashes lately when the PC has been left to idle for extended periods, 1-3 hours. I reloaded vista64 on the 28th and have over 4 thousand alerts/errors since.
heres a pic of the last day,,

[Craig_Keira]

I'd be looking at your PSU. Run chkdsk on your hdd.

[Pedro_The_Swift]

The last time "it" crashed I didnt even realise it as the screen was blank so just pushed the start button,, the PC tried to RESUME WINDOWS, [ I dont use sleep] then had a hemorrhage and did a chkdsk then fired up OK,,

The power options are ALL set to never turn off,

Firefox has a known problem with extended idling, which is why I am using Waterfox atm,,

any other tests I can run?

[Pedro_The_Swift]

The PSU is new, [maybe a month old] and is 1500w's [yes thats fifteen with two zeros:p].
it took 14 different swear words, 3 podge bars and a tube of lube to fit it inside the case,, I REALLY dont want to take it out;)

[Bushie]

How well do the crashes starting, line up with fitting the new PSU ??



Martyn

[Pedro_The_Swift]

not at all,,
predates hardware update.

[TimNZ]

Hi Pedro,

I've found "WhoCrashed" helpful to pin down whats causing crashes.

Resplendence Software - Free Downloads (http://www.resplendence.com/downloads)

Might be worth a go.

Cheers,

Tim

[incisor]

what hardware monitoring / inventorying software you go installed?

what AV / anti malware software(s) you got installed?

any registry tools installed?

[Pedro_The_Swift]

Avira and Malwarebytes,
nix on the rest,,

[Pedro_The_Swift]

I tried that Tim,,
but it seems to be focussed on BSOD's??

[TimNZ]

If windows gets a chance to make a crash dump first sometimes you can get lucky with WhoCrashed.....

Out of interest is you HDD a SSD, or a Western Digital Green series drive?

[Pedro_The_Swift]

its a Corsair GT SSD

[TimNZ]

Have you updated it's firmware? I was having trouble with my HTPC crashing that was solved with updating the SSD's , (an OCZ Vertex 3), firmware.

Just a thought....

Cheers,

Tim

[Pedro_The_Swift]

thanks to you Tim,, it has been updated;)

just had another crash, while typing a reply on here!!
no minidump.
cause from event viewer was EVENT LOG.
had Firefox running and thats about it.
:confused:

[Bytemrk]

I tried that Tim,,
but it seems to be focussed on BSOD's??

Hey Pedro, apologies in advance if I'm barking up the wrong tree... but when you say hard reset crashes, I assume you mean the machine just reboots at random.

If so are you sure it is not blue screening ? Sometimes it's hard to tell with the speed new systems do things.

Have you turned off the default windows option to Automatically restart on System Failure?
( System Properties > Advanced tab > untick the Auto restart option.)

Like the others , my gut instinct would have me looking at HDD, PSU first then maybe RAM or malware.

The event view in your original post has a lot of event 55's... that usually signifies drive corruption.


With a 1500W PSU.... maybe it's just shutting down to let you know your toast is done. :eek: :p

[Pedro_The_Swift]

not being an IT person I wasnt sure what the technical term was,,,:D

it literally just freezes.

and requires a reset button press to restart.

I have unticked said box;)

[Bytemrk]

I wasnt sure what the technical term was,,,:D


Probably depends which technical person you talk to ;)

I am assuming this machine was behaving ok before it started this?

And you said the power supply change didnt correspond with the problem?

Why did you need to change power supply?... wondering if that is related to some other hardware issue?

On the software side, I'd be doing a file system check on the hard drive. Making sure Windows is fully patched and all drivers are up to date, doing a thorough check for nasties and take a close look at what is running at startup.

Depending how frequently it freezes... could you leave it running in safe mode and see if it still freezes? It might give you a hint as to wheteher it's a problem with a driver or startup program - This may work if its freezing every hour or so..but if it freezes once every day or so it's pointless.

Just looking to try and see if it appears to be a software or hardware issue.

Intermittant issues like this are always a pain.

At my place I'd probably throw another hard drive and os into it..and see what happens... not sure if that's an option for you, (That way it's clear whether its the software/ssd or something else.)

[Aussie]

NTFS errors = dodgy SSD.

[Pedro_The_Swift]

I only have around 5 programs at startup,,

How did you make the leap from my posts to file system problem Aussie?
The SSD is new this year.

its easy enough to load vista on a HDD,,,,
(i keep only enough on C drive to run windows)


this will give me something to do untill the pub opens :)

[incisor]

seen ssd's do that sort of thing if you defrag them... seen some that have died on the spot attempting one

running avira and the full version of malwarebytes is a recipe for trouble as well.

one or the other, not both... the low level drivers dont mix well and will generate file system erros IME

[Aussie]

The amount of programs your running is not really important as there are many other services/programs running in the background which you don't see.

Corsair SSD'S are known on some forums for this type of behavior. The NTFS errors your seeing in your 1st post are indicators that the file structure is causing your BSOD.

I haven't read through all the previous posts but if you haven't done so already update the motherboard bios and make sure you are running the latest I/O drivers, I.e your motherboard hard drive controllers and latest chipset drivers. Once that's done post back an update on how it's running and we can then progress to the next step.

[Pedro_The_Swift]

am now running on vista 64 home premium on a WD 500GB CAV Black.


I cant win Inc,,
spend some hard earned on a program and its STILL wrong:p

can you suggest a 64bit antivirus that WILL work with Malwarebytes?;):D

Motherboard bios is bang up to date.

[incisor]

i would ditch malwarebytes if avira owes you coin...

[Pedro_The_Swift]

otherway 'round:p

[Aussie]

Hows it running since the rebuild with the 500g drive?

[Pedro_The_Swift]

I'm not ignoring you Aussie;)
just waiting for a day or two to see if it crashes,,

am trying to run normal programs,,
running malwarebytes and Avira

so far-- nothing---:eek:

[Hori]

if u are in brisbane with all this high humidity latly , it could be your memory ..
Have you pulled out memory or one stick at a time to see if this is the problem..

usually bsod is lot to do with hardware

[Pedro_The_Swift]

Thanks Hori,,
I have just been through a memory stick failure (one of a 4x4gb set, part of the recent rebuild) so I am confident alls well there--

[Pedro_The_Swift]

so,
how long do I run on a HDD before I swap back to the SSD?

whats a fair sample?

a week? two?

[Aussie]

well judging from the crash rate you were experiencing prior to the 500g drive going in, I'd say its confirmed that the SSD is the issue. take it back and buy an Intel 520 SSD. can get a 120g for approx $220. the 520 is sata 3 so make sure your m/b is sata3 ready :)

[Pedro_The_Swift]

hmm , the sata3 is no problem,,
I think I might run this a little bit longer,, no harm in it,,

[Pedro_The_Swift]

ok,, so I ran the HDD from the 11th till the 22nd,, no freezes.
changed it back to the SSD and have had two freezes in two days.
:(

[Pedro_The_Swift]

RMA'd it back to Taiwan,,(:eek:)

fingers crossed,,
I tend to lose things sent overseas,:(

[Pedro_The_Swift]

Installed the new SSD several months back and it has continued to freeze every so often,,

just to add to the confusion
I have just installed WIN 8 and after 3 days had my first freeze,,

I found this after some looking,,
not sure what it means if anything---

[incisor]

what antivirus / malware / tuneup / hardware info utilities you got installed?

[Pedro_The_Swift]

malwarebytes Pro.
and win8.

I thought it might have been the webshots/pics I run as screensaver,,
but the last one happened idleing in google---

[incisor]

get rid of malwarebytes

see what happens then

use something like revo in advanced mode to remove it as it leaves crap everywhere.

used to be a good program once...

[Pedro_The_Swift]

ok, MB removed by REVO,,

sitting here feeling a bit naked now--:unsure:

[incisor]

ok, MB removed by REVO,,

sitting here feeling a bit naked now--:unsure:

thats another thread pete ;)

[incisor]

ok, MB removed by REVO,,

sitting here feeling a bit naked now--:unsure:

how goes it?

[Pedro_The_Swift]

so far so good,,:eek::cool:
I have used a windows screensaver since installing win8,, might tempt fate and go back to my pics:angel: