2011 D4 leaking diff - Prognosis please

[WhiteD3]

I'm a mechanical dunce so bare with me please.

2011 D4 with eDiff, 84k on the clock and 2 months out of warranty.

I haven't noticed any oil on the garage floor before so I assume the leak is new.

It looks to me like its coming from the RHS drive shaft seal??

Prognosis please....serious, expensive, urgent repair?

Cheers.

Mark

https://www.aulro.com/afvb/images/imported/2014/07/758.jpg

https://www.aulro.com/afvb/images/imported/2014/07/759.jpg

https://www.aulro.com/afvb/images/imported/2014/07/760.jpg

https://www.aulro.com/afvb/images/imported/2014/07/761.jpg

https://www.aulro.com/afvb/images/imported/2014/07/762.jpg

[Graeme]

I would try getting it fixed by LR as its only just out of warranty.

[WhiteD3]

Thanks Graeme. Is it a big job?

[Epic pooh]

Don't know if seals can easily be replaced, but R & R diff is about a 4 hr job including alignment. Mine was splattering slightly around one seal before I had it replaced ... But mine was a lot older and had done quite a few more km's so I hadn't really worried about it. Hope the seal can be replaced without too much bother. And as Graeme said, have a tilt at them about it as a warranty issue, that's not a fresh leak.

[unseenone]

The oil volume in these is very low. I would fix it straight away, it should not be to big of a job.

Have the shop carefully check the vent to ensure it is not plugged, a common reason for seals going out. There were parts updated on early D3 models regarding this issue on the front.

[WhiteD3]

Well, the dealer said no to a warranty repair so I've sent a plaintive email to LR. Fingers crossed my brand loyalty will count for something.

[Gribbsmy13]

Read up on australian consumer law. Particularly if you bought it after jam 2011. A three year warranty does cut it if it is a major failure

[WhiteD3]

Read up on australian consumer law. Particularly if you bought it after jam 2011. A three year warranty does cut it if it is a major failure

Thanks for that. I would struggle to make a case for a "major failure" I think.

[Meken]

Thanks for that. I would struggle to make a case for a "major failure" I think.


Would be major if you hadn't noticed and the diff ran out of oil!!

[CaverD3]

Consumer law actually says if there ia a reasonable expectation that a component should last more than three years then you have a valid claim.
Manufacturers usually call it 'goodwill' but if push came to shove they know you would win in court.
LR are quite good with goodwill payments. If you have always used a dealer for service you should be ok with a claim.

[WhiteD3]

Long story short:

I emailed LR making my case and they promptly replied that a "Goodwill" case was possible but it had to be made by the dealer. The dealer made the call and was told that the repair would have to be worth more than $500, which in this case the dealer says its not.

The dealer also raised the issue of the car not having a recent service history with them, but that's a story about customer service which will have to wait for another day.

The wash up is the D4 is booked in with a private LR garage next week.

[WhiteD3]

RHS axle seal replaced. A simple repair as it turns out.

[Bytemrk]

Glad it turned out to be wallet considerate :p