Thread: Relais Service to Europe

This is more exciting than anything on the tele. Riveting stuff!

If any of us do something similar again, it would be worth considering a tracking device, such as an air tag.

Originally Posted by Werdenfelser

Believe it or not! It’s moving!
„Custom treatment is finished!“

We‘ll see what this means! I’ll keep you updated!

yeah been tracking with parcels app, states received by postal carrier for delivery, Frankfurt

I use dhl a few times a year, sometimes they just sit, calling the customer line is like any other mob, person on end of phone just spins a story based on what they see on the tracking screen. In my experience customs will contact you if there is an issue with tariffs/duties as they want your money, they don't get revenue if they send it back.

I get the impression that you have to call three times: the first two times, you get someone on the phone who speaks poor German and can only read what you already know. The third time, you get someone who can see more information. And strangely enough, after the third time, the package actually moves. Maybe there's a mechanism there after all?

But we'll see which direction the package goes now.

Originally Posted by Werdenfelser

I get the impression that you have to call three times: the first two times, you get someone on the phone who speaks poor German and can only read what you already know. The third time, you get someone who can see more information. And strangely enough, after the third time, the package actually moves. Maybe there's a mechanism there after all?

But we'll see which direction the package goes now.

We get the same person. After answering you in poor German, they take the next call and answer in poor English.

Onboard for delivery !!

Are we there yet?

Are we there yet?

Do you want me to make enquiries at the Post Office? Or is it now moving?

Thank you but no more need for an enquirie!
The package should be delivered today. It was at my door yesterday but i was at work. And for the reason that there is Tax to pay, they couldn´t just store it at my door as usual.
Today i´m at home and can pay it!

I´ll write it here, when we had success! :-)