NBN who's happy with theirs?

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Originally Posted by DiscoMick

Ours continues to drop out most days, sometimes more than once. Optus makes promises, but nothing changes.

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Has anyone been in your home and looked at your connections?

Ours was initially bad and we complained and they sent out an NBN techy who went straight to our phone point and observed 4 wires feeding the modem as per adsl.

He found the correct one poked the others back into the conduit and connected it all up with these fancy snap connection thingys. he completely disconnected our other phone point.

He did a maximum load test using my macbook, because we couldnt get into my sons redhot gaming computer.

download 24.3 up 5

he also tested the max capacity of the local network and advised that it would be useless going for higher speeds as the system as it exists cannot run above about 45 down and about 5 up

since then (last tuesday) it's been perfect



oh btw, we did our own modem installation initially as per instructions.

We have FTTN.

We used to have ADSL2 with quite a few dropouts -- two a week, and that was while we were on-line. The drop-outs would sometimes last hours but usually around ten minutes. Speeds were usable but very variable at the same time. On a good patch it was very fast and at other times it was snail speed - almost a stop. Seemed to be a result of too many users for the available capacity. A good movie on TV and it was nicely fast. End of the movie, or no movie at all and it was dead slow at best.


I did the modem change-over. Needed help from the call centre to set everything up. Works well now, but with the following.

Speed is generally faster than ADSL2, but there are both good patches and bad. We still get drop-outs but they generally last just a minute.

In all instances it pays to do local WiFi disconnect (from the laptop to the modem) and then a reconnect. This jolts the modem into a handshake back to the outside world and away we go again. Sometimes its all fixed in ten seconds- till next time.

(When the drop-out occurs it affects both the local WiFi Lan and the wired desk-top machines. They all benefit from the WiFi reset.)

I also have FTTN. It drops out often. Max speed is 26Mbps. The worst thing though is im the last house on the FTTN boundary. My next door neighbour has FTTP. ...it's a $500 application fee + costs if I want FTTP. I live in a capital city 10 mins from GPO. The NBN roll out is a farce. The ombudsman has no powers, nor does my local member. The Telcos are stranded and cop all the customer complaints. What century is it? I might rig up a wire and tin cans with my neighbour.

If you get on well with your neighbour just get a 2nd separate connection via his FTTP nbn box and run an outdoor Ethernet cable over the fence! Solved.

We just turn it off and on and it restarts. We were promised a visit by an NBN tech, but they never keep their promises. We're at the end of the street and I think the node just overloads in peak periods. There's no problem with the amount of data we use, which is relatively light, or the speed - it's just the constant drop-outs. We're over this whole bungle.

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Originally Posted by simonmelb

If you get on well with your neighbour just get a 2nd separate connection via his FTTP nbn box and run an outdoor Ethernet cable over the fence! Solved.

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Yes was thinking that. I guess you could get a second connection for a home office or something. What does an outdoor Ethernet cable look like? It would need to be at least 50m long.

Gruen did the NBN on advertising tonight, which was hilarious. I recommend it on iView.

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Originally Posted by Zeros

Yes was thinking that. I guess you could get a second connection for a home office or something. What does an outdoor Ethernet cable look like? It would need to be at least 50m long.

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Like this: Outdoor Cable | Exterior Ethernet Cable | 4Cabling

Or you could set up a wireless network using products like this: Ubiquiti AirMAX Litebeam AC Gen2 [LBE-5AC-GEN2] : PC Case Gear You would put your router near the NBN box, then have the ubiquity WiFi thing outside, pointing to you place.

Running an outdoor cable and having your router in your place would be better though.

If you go onto the Whirlpool forum and post questions in the Networking section you'll get detailed instructions. As your Neighbor has FTTP you can have completely separate ISPs and routers/networks. But as its their premises they may need to apply on your behalf.

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Originally Posted by DiscoMick

Gruen did the NBN on advertising tonight, which was hilarious. I recommend it on iView.

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But use the 4G network, it took me an hour and five to watch the forty-five minute show, on NBN!

Just out of interest guys, we live in an older suburb, and because our street has both Foxtel and Optus cable available, my understanding is we will be one of the last suburbs to get the so called "NBN".

We used to have ADSL through iPrimus - which would run about 16 mb constantly ( all acceptable ). We had a fault in the street, technician opened the pit which was full of water. Technician emptied the pit, repaired the connections and said every thing would be fine. For the next 2 months we had crap internet - slow speed and drop outs with many formal complaints - nothing improved or changed. Same BS story every time.

Changed to Optus cable and now we get a constant 30 mb ALL the time - no drop outs. It can run Netflix, 2 laptops and 2 smartphones all at once no problems. With this good solid performance I would be reluctant to change to NBN - if and when it comes.