Thread: NBN who's happy with theirs?

Originally Posted by 350RRC

The guy I know with the new phone (as per previous post) was getting in the 190's mbps download speed while we were having a beer last night.

DL

this is

what i am getting right now on my ADSL2

Speedtest.PNG

and thats about as good as it gets.

Maybe if I had a beer or two it would seem faster ;-)

Originally Posted by Fourgearsticks

Same here, 5 years ago we had 4/5 bars, now 1. The contractors who are laying out NBN or fibre (copper is now classed as NBN by federal gov) said the power of transmission has been wound back to minimum. TV is the same, ABC stations that used to be clear and strong now regularly break down and pixilate at certain times of the day.

How old is the SIM card in your phone? If it's more than around 5 years old, it probably needs upgrading. Had the same issue on my work phone - our IT department sent me a new SIM and it went back to picking up much stronger signals - not sure what it actually is, but was told they were upgrading all the older SIM's due to this.

Thanks for that Homestar I'll look into that.

It's official, Australia ranks last for affordable broadband amongst developed nations.



‘Devastating, but not surprising’: How the NBN is failing Australia

No surprises there. It was clear as soon as they opted for copper rather than fibre from node to premises that we were being dudded with an inferior system. The experts all said it and they were right.
My work has fibre and it flies, while the copper home system is a snail. I know this because I have speed tested them both.
The only answers are to replace copper with fibre and to increase the bandwidth the NBN gives telcos while lowering the sums the NBN charges the telcos.
Internet access is now a basic service, like roads.

Yep, no surprises there...

We were connected to the NBN yesterday. The guy came & said the modem had to go were the main phone ( which is on the kitchen bench) is so were is the Foxtel cable it's in the rumpus room . You have to shift the phone to were the Foxtel cable is or get some one to move the Foxtel cable to the kitchen bench ( who has Foxtel on there kitchen bench & I don't want those two boxes on the kitchen bench with that mess of wires)
I said can't we put it in the room with the computer , only if we shift the main phone into that room as well.
It was agreed to put it at the Foxtel cable for the time being . Now he tells me I will need an electrician to put more power points in to plug all the plugs into & also run a phone wire to the kitchen so we can have the phone there ( We already have 4 phone outlets in the house ) He also tells me I need to go to Telstra to buy something so we can use our fax / printer or buy a new one ( more expense)
I waited the 4hr's for it to all install then find I can't get emails. Sorted that out with new Wi-Fi Name & Password & the printer will no longer connect to the computer, Netflix is not working .sorted out the Netflix with new Wi-Fi & Password but the printer is still an issue & not sure how to put the Wi-Fi & pass word into the printer /Fax ( may have to buy a new one.)
Today received emails this morning then tried to send one this afternoon & it won't send emails & just keep getting a message saying it has failed & now when I click on emails I just get the failed message. So far I can still get the internet though.
So now it looks like I will have to get some one in to sort out all the problems , the last time Telstra tried to connect us to cable we had no internet for 6 months until they agreed to put us back on to ADSL & have not had a problem since until now.

Grrrrrrrrrrrrrrrrr

Sounds familiar. How many times a day does your NBN drop out? Our record was 23. When it does, just restart it.
Remember that the only benefit from ringing your ISP is if they agree to raise a case to get the NBN technician back. So, complain repeatedly, be really annoyingly persistent. Each time, insist they raise a case with the NBN.
Otherwise they may not record that you complained, they will just tell you to restart your modem, and they won't raise a case with the NBN.
The ISPs are useless. They don't want to have to pay the NBN to fix problems, so they try to fob people off until they give up and stop complaining. They reality is, only if the NBN intervenes will actual problems be fixed. I repeat, nothing will happen unless they raise a case with the NBN.
Also, find out if your neighbors are having problems. If so, tell them to complain repeatedly and insist a case is raised with the NBN.
This is the squeaky wheel game. Either you complain as annoyingly as possible, or you will be ignored.