National Broadband Network (NBN) What do you know?

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Originally Posted by firsttracks

Sorry had to chime in on this one with my 2c. The nbn is a joke. My house is on a corner of a main road and residential street. We've had cable for a long time. Current speed is 35mb down and 1mb up. We have also just had the nbn fibre installed (yet to be switched on). I was told directly from a Telstra Tech that the nbn will be limited to a 25mb download speed, BUT also 25mb upstream. The UPload speed will make a huge difference to our lives, be it saving files to cloud storage or sending video. My gripes are 1-i have friends who can't access either fibre or cable, yet both are being installed at our place. 2-the limitation on download speed, which apparently will be slower than cable. Vent over.

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It seems unusual that you would be told those speeds. Nbnco.com.au offer 25, 50 and 100mbps services as their standard products. There is also 12mbps which is considered their basic offering. (source http://www.nbnco.com.au/learn-about-the-nbn/speed.html) Some retailers may offer alternatives but generally they stick to the vendor rated speeds as it allows customers to compare apples with apples.

You should probably seek alternative advice regarding the speeds quoted. Also the speeds delivered via the copper based vdsl are generally worse than the quoted service speeds.

Firsttracks i have read somewhere (sorry it was a long time ago - it may even be linked earlier in this thread) that the 25MB limit is imposed to limit congestion on the networks and to ensure a stable service until everyone is connected. Then, once they're sure the network can handle extra, they'll issue additional bandwidth.

Thats what i remember reading anyway [emoji14]

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Originally Posted by stewie110

Nbnco.com.au offer 25, 50 and 100mbps services as their standard products. There is also 12mbps which is considered their basic offering.

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Remember the nbn is just the wholesaler.
also 100meg, is slow in comparison to many countries.
I think there shouldn't even be a slower option!

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Originally Posted by firsttracks

Remember the nbn is just the wholesaler.
also 100meg, is slow in comparison to many countries.
I think there shouldn't even be a slower option!

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Which is mentioned in the following sentence in regards to retailers potentially offering alternative products.

It's unusual for nbn to deploy fibre where cable already exists unless you have optus which was written down as a dud investment. It is also no different from when optus and Telstra did their original hfc roll out. My parents have both optus and telstra in their street.

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Originally Posted by firsttracks

Sorry had to chime in on this one with my 2c. The nbn is a joke. My house is on a corner of a main road and residential street. We've had cable for a long time. Current speed is 35mb down and 1mb up. We have also just had the nbn fibre installed (yet to be switched on). I was told directly from a Telstra Tech that the nbn will be limited to a 25mb download speed, BUT also 25mb upstream. The UPload speed will make a huge difference to our lives, be it saving files to cloud storage or sending video. My gripes are 1-i have friends who can't access either fibre or cable, yet both are being installed at our place. 2-the limitation on download speed, which apparently will be slower than cable. Vent over.

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If you are being limited to 25Mb download on either fibre or HFC then find another retailer. it's not network capability that is forcing that limit. Unusual that you would be getting fibre if you already have HFC.

Regarding your friends, that's just the luck of the draw, someone has to be first and likewise someone has to be last. It'll get to them. Just quietly, I'd be doing a dance of joy if I was to get FTTH! Lucky bugger you:D

I'm in the blue mountains nsw and have been connected to the nbn for three days. Constant dropouts with the fastest speed recorded at 10mbs.
Many many hours on the phone with iiNet to try and resolve the problem with zero progress.

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Originally Posted by alittlebitconcerned

I'm in the blue mountains nsw and have been connected to the nbn for three days. Constant dropouts with the fastest speed recorded at 10mbs.
Many many hours on the phone with iiNet to try and resolve the problem with zero progress.

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I left Leura(nth) two years ago, had to put up with crap internet for 10 years there and as soon as we leave, NBN is rolled out. If your line is anything like what mine was with lots of noise especially after rain then it will be the line (You know this already). They have to fix that. I'm guessing 10Mb is much faster than what you had before - still, not acceptable.

PS I went from one internet black hole to another, You'd think being in IT and working from home I'd have made that a priority when choosing a place to live:whistling::bangin::lol2:.

We had massive noise on the line (where we are now) which was causing all sorts of issues. Logged a call with the ISP who then got telstra out to sort it. All done with in a week - perfect line now and no issues at all, just a long way from the exchange.

Good luck.

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Originally Posted by stewie110

It seems unusual that you would be told those speeds. Nbnco.com.au offer 25, 50 and 100mbps services as their standard products. There is also 12mbps which is considered their basic offering. (source Choosing the right speed on the nbn? network | nbn - Australia's new broadband network) Some retailers may offer alternatives but generally they stick to the vendor rated speeds as it allows customers to compare apples with apples.

You should probably seek alternative advice regarding the speeds quoted. Also the speeds delivered via the copper based vdsl are generally worse than the quoted service speeds.

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The best I can hope for in the middle of a city is 12mbps on fibre to node! It's hardly faster than adsl and I'm being forced to pay $70 month!

Adding insult to injury my next door neighbour has fibre to the house!!! On the next street over. Not happy. I might give an ombudsman a tingle.

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Originally Posted by MrLandy

The best I can hope for in the middle of a city is 12mbps on fibre to node! It's hardly faster than adsl and I'm being forced to pay $70 month!

Adding insult to injury my next door neighbour has fibre to the house!!! On the next street over. Not happy. I might give an ombudsman a tingle.

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Unfortunately they are a toothless Tiger, but all the best with it. They were saying on the radio the other day that they were getting 80 complaints a day and had no capacity to investigate more than a few. I've still got your pain to come - FTTN is being built now in our estate, but my ADSL connection works perfectly well and we sit on 10 to 12mbps at the moment and I can stream Netflix, etc no dramas on multiple devices at once, so I have no need for anything else but we don't have a choice, which is the really stupid bit of it all.

The stupid bit is that the service is so poor for so many people you feel you need a choice.