Absolutely, completely agree. Given that I am slated to get FTTN, I just hope that they conduct decent line quality tests to ensure I get the best possible performance as a baseline.
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https://www.aulro.com/afvb/images/im...017/04/438.jpg
I'm on iiNet and it seems to be doing ok. Must be the country air.
Should excite people on fixed wireless:
NBN Co hits 1Gbps+ speeds in fixed wireless trials - Networking - Telco/ISP - iTnews
Especially those like the ones on a couple of Ballarat towers that can only get single digit speeds!
Not always - in the case I am quoting the problem is NBN -
"NBN Fixed Wireless Performance
Severity : Degraded
Status : Notified
Started at : 16/02/2017 11:00am
Expected End Time : To Be Advised
NBN Upgrade Scheduled: Ballarat -> Alfredton.
NBN Upgrade Scheduled: Shepparton -> Katunga.
NBN Upgrade Scheduled: Toowoomba -> Mount Hallen.
NBN Upgrade Scheduled: Toowoomba -> Kingaroy.
No ETA from NBN: Ballarat -> Haddon.
No ETA from NBN: Ballarat -> Haddon West.
No ETA from NBN: Bundaberg -> Araluen North.
No ETA from NBN: Coffs Harbour -> Bonville.
No ETA from NBN: Coffs Harbour -> Woolgoolga.
No ETA from NBN: Shepparton -> Numurkah.
No ETA from NBN: Toowoomba -> Taabinga.
No ETA from NBN: Toowoomba -> Glenvale."
From Skymesh service advisories.
Whether your service is congested or not depends on the most congested link between your equipment and 'the internet'. This can be the NBN or it can be your RSP, or it can be the overseas cable (especially if one of the few of these has been damaged).
For fixed wireless, whether there is NBN congestion depends not only on your locality (e.g. Ballarat), but which tower you connect to (note that in the advisory listed above there are three Ballarat towers), but which transmitter you connect to on the tower. Obviously your daughter is lucky.
In cases like this the only thing a RSP can do to solve the customer's problem is to release them from their contract without penalty - whereupon they can use another RSP, and find the same issue.
Congestion can also occur with other NBN connection types, but is far less common except perhaps on their "interim aggregated" POIs, but where this occurs a lot more customers are affected, and action is likely sooner.
There is a more detailed discussion of the issues at SkyMesh Customer Discussion - Part 29 - SkyMesh - Other broadband - Whirlpool Forums