Thread: about time!

I thought you might have been referring to MSY.

MSY Technology penalised $203,500 for false and misleading consumer warranty representations

But is seems HP are up to the same tricks.

I personally have had issues with warranty claims with MSY in the past. Hope the ACCC can do better than a ~$200,000 fine for HP.

This is good. All retailers competing on the same common ground is good for the consumer.

I just worry that it makes doing business in Australia more expensive. Just sell to us from outside Australia and undercut local retailers while flaunting local consumer law. It only affects 1% so who cares???

If you want a lesson in how to be totally pathetic at customer relations go buy something at MSY. They will never answer their phones, when you ask for advice its as if you have poked them in the eye with a sharp stick. In every one of their stores (In Vic) I get the same treatment, they couldn't give a toss. They are cheaper by a few dollars but I don't buy there anymore, I prefer to be treated like a person and don't mind paying a little extra for good service and a friendly chat.

Just in case people may have missed this. May have been posted before but always a goodie....
Newbie Guide: How to shop at MSY Australia