Help please, computer won't start

what version of windows is it?

repair installs can be a trap for new players....

Also, what brand of laptop, some have different key functions, try holding down the Backspace key while pressing power button dont ket it go till you see windows logon, on a Tosh this bypasses all startup programs and some hardware drivers and enables a boot to windows, if as you mentioned you are getting to the task manager then select new task and run the command prompt, type in "sfc /scannow" minus inverted commas and noting the space between c and forward slash, this command searches and returns all windows files to there correct location.

Thanks guys, seems I'll have couple of things to try when it's I'm home.

It's an HP, but that's all I can tell you, I don't know of a model number etc. Leeanne bought it, and when she did, she had extra "stuff" installed to enable it to work faster I believe, and hold more info. She knew at the time we'd be running Ozi Explorer etc.
As for a Back Up Disk, I'm not sure if there's one there for it. It's just over a year old I think, and running W8.

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Originally Posted by Chops

Thanks guys, seems I'll have couple of things to try when it's I'm home.

It's an HP, but that's all I can tell you, I don't know of a model number etc. Leeanne bought it, and when she did, she had extra "stuff" installed to enable it to work faster I believe, and hold more info. She knew at the time we'd be running Ozi Explorer etc.
As for a Back Up Disk, I'm not sure if there's one there for it. It's just over a year old I think, and running W8.

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on most all new laptops now Recovery discs are not provided when you need to recover windows you boot to a separate partition on the HDD, but they do come with built in program for creating recovery discs, which should be done cause if the HDD dies then it takes the partition with it.

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Originally Posted by Kevin B

on most all new laptops now Recovery discs are not provided when you need to recover windows you boot to a separate partition on the HDD, but they do come with built in program for creating recovery discs, which should be done cause if the HDD dies then it takes the partition with it.

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Virtually every time I get a call out that requires a Windows rebuild, I ask the customer: "Did the shop tell you to make your recovery disc set as soon as you got home?" To which the reply inevitably is: "What's a recovery disc set?"

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Originally Posted by Yeats

Virtually every time I get a call out that requires a Windows rebuild, I ask the customer: "Did the shop tell you to make your recovery disc set as soon as you got home?" To which the reply inevitably is: "What's a recovery disc set?"

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Hmmm,,, you can add one more to that list :eek:

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Originally Posted by Yeats

"What's a recovery disc set?"

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If I had a Dollar for everytime I heard that, i could have done 2 less repairs a week... :D

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Originally Posted by Chops

Hmmm,,, you can add one more to that list :eek:

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Here's a basic explainer chops!:

A new computer comes with all the basics installed. Usually a partition is made on the Hard Drive that can be used to reinstall windows in the event of a stuff up.
But there is also an option (in Windows) to make a set of DVD's that can be used to re-install everything to the Hard Drive (or repair). This is basically equivalent to having a 'Windows Disc', like the old days. Ideally you should make these recovery discs as soon as you get the computer (preferably before you get on the net, if possible). Then if the computer stuffs up in a big way, the repairman asks: "Did you make the recovery discs?"
Shops though, sometimes have the opinion that if the computer stuffs up and needs windows re-installed, they would rather you took it back to them so that they can get $200 out of you.

But because you can get task manager up, chances are you are up for a straightforward 'windows repair'. But yes, you need somone that knows thier way around windows to sort it out for you. (and get them to make the recovery discs!)

Quote:

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Originally Posted by Yeats

Here's a basic explainer chops!:

A new computer comes with all the basics installed. Usually a partition is made on the Hard Drive that can be used to reinstall windows in the event of a stuff up.
But there is also an option (in Windows) to make a set of DVD's that can be used to re-install everything to the Hard Drive (or repair). This is basically equivalent to having a 'Windows Disc', like the old days. Ideally you should make these recovery discs as soon as you get the computer (preferably before you get on the net, if possible). Then if the computer stuffs up in a big way, the repairman asks: "Did you make the recovery discs?"
Shops though, sometimes have the opinion that if the computer stuffs up and needs windows re-installed, they would rather you took it back to them so that they can get $200 out of you.

But because you can get task manager up, chances are you are up for a straightforward 'windows repair'. But yes, you need somone that knows thier way around windows to sort it out for you. (and get them to make the recovery discs!)

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Hello Yeats,

What size DVD would be best to buy for making up a set of recovery discs? I have a newish computer and it is asking me to make a recovery set.

Kind Regards
Lionel

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Originally Posted by Kevin B

Also, what brand of laptop, some have different key functions, try holding down the Backspace key while pressing power button dont ket it go till you see windows logon, on a Tosh this bypasses all startup programs and some hardware drivers and enables a boot to windows, if as you mentioned you are getting to the task manager then select new task and run the command prompt, type in "sfc /scannow" minus inverted commas and noting the space between c and forward slash, this command searches and returns all windows files to there correct location.

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G'day Kevin B.,

Thank you for providing the information about working on Toshibas. My Satellite had started to play up with some driver error messages coming up on start up. It would then start scanning "C" drive


At the moment the Toshiba is currently up to 66% complete on its "verification phase".


Oh I am using a different laptop to type this message :)


It would be good to get my old Toshiba working properly again though :cool:

Make that now that sfc /scannow" is 100% completed what should I do next?

I hope that Chops has his computer issues sorted out - it is not a nice spot to be in. Speaking from personal experience. My old Dell university supplied laptop was made in 2007 and it died a couple of weeks ago. The tech's at uni are currently using retrieval software on it. Luckily I had senses things were going amiss and I did a complete backup of all my data :). I forgot to get a copy of all my bookmarks though and they are trying to retrieve them for me.

So two computers have started to play up on me within about a three week period.

I also have multiple backups of my research data too. Thank Christ :angel:

Kind Regards
Lionel