Tried to sign up to Xbox live so I can download the Foxtel play app. I thought this would be simple, but noooo, nothing about Microsoft is...

So, anyone know how all this works? I've signed up, I can log into my account on the computer, it says my Xbox live status is active, i have logged in on the Xbox but when I try and download the app, it just comes up with 'You need an Xbox Live account to continue'! WTF?

Why is it you have to be an IT professional to operate anything Microsoft touch....

Even my Son, my Daughter and her partner - an IT professional who thinks Microsoft sits at the left hand side of God - can't seem to help...

I'm going to give up for the night, I just can't believe its that hard, I'm sure it's probably operator error, but they sure don't make thinks easy...

Anyone with any insight on this?