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Thread: Server Not Found - connection timed out

  1. 14th October 2018, 06:57 PM #1
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    Server Not Found - connection timed out

    Every couple of minutes and my internet seems to drop out - when opening a new page or new web site I get the message Problem Loading Page, Server not found - connection timed out.

    The internet icon on the laptop shows I am still connected to my modem (or my phone hotspot) but I cannot use the web.

    When I right click on the internet icon you get the options to Troubleshoot problems or Open network connections . If you open network connections it tells me I am connected to the network.

    If I go through the Troubleshoot problems it goes through its processes and resets the wifi adaptor and the final message that comes up is "the default gateway is not available" - and then says it is fixed.

    The Internet then works for another couple of minutes then stopped with Problem Loading page etc message - I then trouble shoot with the wifi adaptor being reset and all works for a couple of minutes then on and on and on - Ground Hog Day.

    Is my Wifi adaptor in the laptop screwed - Lenovo crap only 5 weeks old - or are there other issues?

    Thanks

    Garry

    PS - picking up Gary's point I wonder if it was actually an ISP issue as the problem was through the NBN and also the 4G network.
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  2. 14th October 2018, 08:45 PM #2
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    been my experience that Lenovo are near the top of the pack in the under $1500 price brackets so unless you bought a 'Ron" special it shouldn't be the laptop

    what AV you got installed?
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  3. 15th October 2018, 08:58 AM #3
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    Internet Commection Problems

    Garry, I recently had a very similar problem with internet being very slow and dropping out both on wireless and Ethernet connections. (Using NBN fibre to the premises through NBN box to a NetComm modem.) It turned out to be a problem with the modem firmware which was then updated by my ISP. The modem update fixed the problem.
    Gary
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  4. 15th October 2018, 09:21 AM #4
    DAMINK Guest
    ICANN is doing DNS encryption updates (over the next few days i believe) and there is some suggestion of down time during this.
    I have not experienced any though.

    source Global Internet Shutdown Expected, But Here's Why You Needn't Panic - News18
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  5. 15th October 2018, 09:50 AM #5
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    Quote Originally Posted by incisor View Post
    been my experience that Lenovo are near the top of the pack in the under $1500 price brackets so unless you bought a 'Ron" special it shouldn't be the laptop

    what AV you got installed?
    Thanks Dave - is a ThinkPad E580 bought direct from Lenovo Aust not a reseller - it is setup as provided - what is AV?

    Thanks for the other responses - cannot be an NBN issue as the same problem also occurs when I turn on the Hotspot on my phone and connect to the internet from the Lenovo via the 4G network.

    Interestingly is not playing up today - differences are computer turned off overnight and rebooted this morning - was not feeling well yesterday spent most of the day in bed with the laptop on battery and today is running on power - I wonder if there is a battery saving setting when running on battery that is the issue - haven't spotted anything. Also with the laptop sitting on the doona airflow was restricted and maybe the wifi adaptor was getting hot - though the fan was not running and the laptop was not hot at all.

    Later I will switch back to battery and see if I have the issue.

    Thanks for the responses

    Garry
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  6. 15th October 2018, 10:01 AM #6
    DAMINK Guest
    Quote Originally Posted by garrycol View Post
    what is AV?
    Anti Virus.
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  7. 15th October 2018, 10:12 AM #7
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    Oh - doh - AVG
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  8. 15th October 2018, 04:45 PM #8
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    The built in free one is better than the avg trojan Server Not Found - connection timed out
    2007 Discovery 3 SE7 TDV6 2.7
    2012 SZ Territory TX 2.7 TDCi

    "Make the lie big, make it simple, keep saying it, and eventually they will believe it." -- a warning from Adolf Hitler
    "If you don't have a sense of humour, you probably don't have any sense at all!" -- a wise observation by someone else
    'If everyone colludes in believing that war is the norm, nobody will recognize the imperative of peace." -- Anne Deveson
    “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” - Pericles
    "We can ignore reality, but we cannot ignore the consequences of ignoring reality.” – Ayn Rand
    "The happiness of your life depends upon the quality of your thoughts." Marcus Aurelius
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  9. 15th October 2018, 09:53 PM #9
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    Quote Originally Posted by incisor View Post
    The built in free one is better than the avg trojan Server Not Found - connection timed out
    Ok - what is the build in free one?

    Ok - no issues today on battery or not - now beginning to think it was my ISP playing silly games back at where their servers live. If it was the laptop it would have been playing up today.
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  10. 23rd October 2018, 10:03 PM #10
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    Problem is back and now only occurs when running on battery.

    When on battery I have to reset the wifi adaptor every few minutes. As it only occurs when on battery is there a power setting that I have not found that turns to wifi adaptor off after a while when on battery as a power saving option.

    Though I note on the Lenovo forum there are threads that would seem to indicate that there is a wifi issue with the E580 but it is not clear whether it is software or hardware.


    As a result of the issue it is not feasible to use this laptop when on battery to surf the web .

    Any ideas? No response on the Lenovo forum.

    Thanks

    Garry
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