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Thread: Help - Hard Drive Data Recovery

  1. 19th July 2007, 10:09 AM #11
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    Quote Originally Posted by jik22 View Post
    That's weird, as Explorer is the underlying shell used by "My Computer", "My Documents" etc. so as long as you're looking in the right place, there should be no difference....
    what she describes is a pretty common occurance...
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  2. 19th July 2007, 10:21 AM #12
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    Quote Originally Posted by incisor View Post
    what she describes is a pretty common occurance...
    Wow, really? Caused by?

    It's been years since I've been anywhere near the sharp end of IT support, but I've never seen that on any of my systems...
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  3. 19th July 2007, 10:51 AM #13
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    Quote Originally Posted by jik22 View Post
    Wow, really? Caused by?

    It's been years since I've been anywhere near the sharp end of IT support, but I've never seen that on any of my systems...
    not by the end user...

    its just one of those windows things

    98 was infamous for it, me very marginally better, 2k ocassionaly, xp back to doing it quite a bit.

    you do see it more on xp home than pro but it does occur on both
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    "Make the lie big, make it simple, keep saying it, and eventually they will believe it." -- a warning from Adolf Hitler
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  4. 19th July 2007, 10:57 AM #14
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    Quote Originally Posted by incisor View Post
    you do see it more on xp home than pro but it does occur on both
    Ah, never used Home at all. Might explain why I've never seen it.

    Have seen the thumbnail view in explorer screw up hundreds of times though...
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  5. 19th July 2007, 11:34 AM #15
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    Quote Originally Posted by Numpty's Missus View Post
    And I'm running XP Pro SP2...so I KNOW it happens on that as well
    Wasn't doubting you, just had never seen/heard of that issue.
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  6. 19th July 2007, 11:51 AM #16
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    In a work context i cant be bothered messing around myself so just send the disks off to Payam and let work fork out for the cost.

    http://www.payam.com.au/

    Sent about 6 disks off to them so far with 100% success rate, some that made horrible noises! I think its approx $180
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  7. 19th July 2007, 12:49 PM #17
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    Thanks for all your feedback & suggestions - I'll give the self recovery suggestions a try and if no success, try the external recovery supplier.

    BTW, my system works OK so no need to boot via recovery programme - it's just the data on the external, backup hard drive that I can't see.

    Cheers,
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  8. 19th July 2007, 02:02 PM #18
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    As it's an external drive you could try opening the case and connect it directly to your mobo via IDE/SATA?
    It could be a problem with the interface in the HD case or even a bit of a dodgy cable.
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  9. 21st July 2007, 10:49 AM #19
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    Quote Originally Posted by Numpty's Missus View Post
    This might seem a bit stupid but....

    If you can't see the files in Windows Explorer, have you tries accessing them thru My Computer

    Just that I have this same problem. Explorer won't always see the files on my second drive but thru My Computer sees them every time
    I can see the hard disc drive OK in Explorer, it's just all my data that I can't see.

    Cheers,
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  10. 21st July 2007, 10:56 AM #20
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    Quote Originally Posted by HangOver View Post
    As it's an external drive you could try opening the case and connect it directly to your mobo via IDE/SATA?
    It could be a problem with the interface in the HD case or even a bit of a dodgy cable.
    Already tried that one - first thought was the the external drive board wa dodgy - not the case though.
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