Thread: Email issue

Originally Posted by LandyAndy

Hi Guys
Having problems with Microsoft Mail on my new laptop.
I have set up the account,all matches my Win98 dinosaur.
I cant recieve emails on the laptop,says checking/no new messages.I can send emails from the laptop(tested).Double checked the antivirus(Trend Micro) all settings are at the reccomended level.
Definately emails there,downloaded 17 on the dsinosaur this arvo.
Ideas please.
Andrew

Andy

Open up your mail Client ie , outlook express

1.Click on "options" TAB

2.Go to "accounts"

3.click the account Already set up and click on properties

4.click on "general" TAB

5. set it up to whatever your ISP mail server is ie , mineis mail.tpg.com.au

6.click on "servers" TAB

7. Make sure you incoming and outgoing POP3 ( post office protocol ) is set up correctly

example; mine is,

incoming mail

mail.tpg.com.au


outgoing mail

mail.tpg.com.au

also retype your email account

username and password.

let me know how you go Andy

Already done all of that a couple of times,all matches the dinosaurs settings.Sends fine,cant collect emails from the server???
It is connected to the net,also have issues with it taking much longer than it should to connect to our wireless modem that is on the old dinosaur.The boy's laptop has no issue with the wireless connection.
He tells me Vista is POO,his is XP,Dinosaur is WIN98.
Andrew

Which email client are you using.

Outlook? Outlook Express?

Andrew if it is receiving OK then it has to be the either:
Outgoing mail settings: username, password, server and protocol, Firewall settings or AV Settings

I suspect it will be the mail settings. I haven't setup e-mail for Vista using the replacement to Outlook Express. Check that you have a secure outgoing connection (i.e. that needs a username and password). If you are using BigPuddle then you should have the outgoing mail set to SMTP and authentication. Check out the Bigpond Help page as it has some information on a variety of mail applications.

Microsoft Mail,and bigpond.
Thinking about it today,I dont recall doing the password but its filled in,perhaps windows has used the computer logon or another automatically?????
Will double check that later on.
Andrew

Hi DM and Disco Owner.
Just reset all the account details,still the same.
DM,I can send emails,cant recieve them,tells me no new messages,despite the fact Ive sent one from the dinosaur.
Off to bigswamp help!!!
Andrew

Originally Posted by LandyAndy

Hi DM and Disco Owner.
Just reset all the account details,still the same.
DM,I can send emails,cant recieve them,tells me no new messages,despite the fact Ive sent one from the dinosaur.
Off to bigswamp help!!!
Andrew

when you say reset , have you actually deleted your account and started a new account with same username@bigpond.com ?

can you send me a test email to robust@tpg.com.au please;;

Yep
created another account deleted the first.
Will send you an email,should work,but I cant recieve.
Thanks
Andrew