Thread: LG touch phone repair

Originally Posted by Basil135

they finally admitted that it may have been a faulty seal, and the sweat from my hands has gotten in.

The design of this phone appears to be moisture resistant .. as the whole board has a lacquer coat sprayed over it ... The white sticky plaster seal failed (in the photo), and was the cause of allowing the water ingress ...

Mike

Just out of interest, Apple are including water detectors in their products these days. Once wet they change colour for good. :0

Originally Posted by Captain_Rightfoot

Just out of interest, Apple are including water detectors in their products these days. Once wet they change colour for good. :0

Yep, but I have to say that after dealing with the (not so) wonderful people at Apple today, I'm not convinced that they in any way represent the way in which the device is treated, and has become the standard argument for every phone, mp3 player and camera manufacturer out there to not honour their warranties.

In my case I bought an iPod eleven months ago, put a protective skin on the display before I walked out of the shop, and it's sat in a docking cradle in my car ever since. About a month ago it stopped working properly - a physical problem; the touch screen was registering being touched in the bottom corner when nobody was touching it - so I rang the relevant phone numbers on the Apple website.

"No problem", phone support said, after going through the usual reset, reboot, reinstall routine. "Send it in, we'll replace it". So send it in I did.

Today, I received an email from the Apple technicians, who have "determined that my iPod has been subjected to accidental damage or misuse, which is not covered by the warranty". Several phone calls later have got me nowhere, my iPod is on it's way back to me in the mail, still broken, and nobody at Apple seems to think that any explanation has to be given to me, nor do thy think that they have any obligation to brovide me, the customer, any support whatsoever. Disposable nation we may be, but I can't afford to replace a $400 device every eleven months or so....

had a good one on a phone that Id just bought the screen got all insideoutsidemelty from the heat in a crane which didnt bother me it had a led blinking light that would show when it was on (as well as the backlight still worked for the keys) and in reception. One day it decided not to turn on after Id turned it off to go into an explosives area.

Took it back to get the thing fixed enough to turn on and got it back with a "we will not replace the screen this is not covered by warrenty" to which it was returned with a "Please fix the actual problem of it not turning on, I dont need the screen fixed"

a day later I got a call to come get a new phone, they'd locked mine trying to turn it on and couldnt see to enter the PUK code sequence.