Thread: Nanocom and Window's 7

You may not need the drivers Ean.

I'm assuming the Nanocom uses a USB to serial convertor on the laptop in which case have you tried just plugging the device in?

I'm not familiar with Windows 7 so that's about all the advice I can give.

Originally Posted by dm_td5

You may not need the drivers Ean.

I'm assuming the Nanocom uses a USB to serial convertor on the laptop in which case have you tried just plugging the device in?

I'm not familiar with Windows 7 so that's about all the advice I can give.

Thanks Derek,
I thought the same thing, but when you want to use it with the laptop it tell you to link the com port and to do that it says you need to install the drivers.

Will get the 15 y/o to look at it when she gets home.

Hope you had a great christmas.

Thanks and Cheers Ean

OK, what is the cable that you link the Nanocom to the computer with? I'm assuming this is a USB to serial cable.
Does it have a name and model number on it? If so you can probably locate the driver(s) from the manufacturers site.

Of course 15 y.o.'s are much more computer saveey than our generation so it may be quicker to wait her arrival.

Christmas was nice and slow and an incredibly hot day. Didn't go out bush for lunch but waited until the evening. Got rid of a box of those rather big Tigers, BBQ'd down the beach that evening. Very tasty and can't wait to do some more - probably tomorrow night.

Gday Derek,
the cable came with the nanocom unit so it has no # or anything on it but it fits the nanocom and has a USB on the other end, so I just assumed its the right cable, but the disc does say XP or Vista so maybe it doesnt recognise windows 7.

Made the mistake of eating some farmed prawns at a Chrissy lunch we went to, but redeemed myself boxing day with a big seafood cook-up.

Cheers Ean

You will need to get on their website and download the Win7 drivers.

Hi Ean,

I have nanocom software on my laptop running under Windows 7.

I think you need power to your unit before windows will recognise it.

So just plug it into the 240 volt and connect it to your laptop. Should be automatic from there. Make sure nanocom CD is in your CD drive.

Dave.

Originally Posted by DavidB

Hi Ean,

I have nanocom software on my laptop running under Windows 7.

I think you need power to your unit before windows will recognise it.

So just plug it into the 240 volt and connect it to your laptop. Should be automatic from there. Make sure nanocom CD is in your CD drive.

Dave.

Gday Dave,
I trtied that, several times, it keeps telling me that the drivers wont load.
The actual Nanocom loads, but I cant get it to link to the com ports.

Think its possible its something im doing wrong,but I would have thought the computer would recognise it and load it automatically.

Will keep trying

Thanks Ean

Ean,

I suggest you reinstall the Nanocom software. Just put the installation CD into your CD/DVD drive.

You should be asked to Repair or uninstall Nanocom. Choose Repair.

This should reinstall your driver.

To check this Connect your Nanocom to power then connect it to your laptop.

Now open Control Panel ( Click Start then Control Panel). Now click on Hardware and Sound. Then click on Device Manager Devices And Printers.

Look down until you see Ports (COM & LPT). Click on the triangle before it and you should then
Nanocom diagnostit tool. Refer attached picture.

Hope this helps.

Dave.