Well, I reckon a 90% win on my part, I already had the brake pads and new rotors, which I was going to fit myself, and they not only fixed the tight wheel nuts, but fitted the pads and rotors at no charge, and put the repaired wheel carrier back on for me.
I'm out a bent tyre lever and the wheel nut I buggered up trying to loosen, but on the other hand didn't spend hours on the weekend doing the brake work myself.
They did try to blame the factory tyre lever as too short (which has never been a problem for me in the past), but given that they didn't even try to charge me for what must have been several hours of labour, I decided to not push the point, thanked them for sorting it out the same day I brought the car in, and left.
In two minds as to whether I will go back again or not. Usually service there is pretty good.



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