Start shopping for an SD card too. Don't go overboard with size, just in case it doesn't work.
IIRC nanocom claim up to 16Gb of memory. Most cards out of the box will be formatted FAT32, but no guarantee. nanocom needs FAT or FAT32 format.
Reason you will want an SD card is that you save log files to the card and then upload them for the knowledgeable folks to analyze them.
I think you can upload the log files via the USB cable from nanocom to your computer too. This info is Windoze specific. Not sure how it all works on the Apple ecosystem tho.
There used to be a lot of chatter about SD cards not working back in the day, I think it was due to the card brand type or something. Because of that, I'd say get one from a local retailer that are usually good for exchanges(eg. officeworks/JB blah blah) where you can easily swap it.
Last thing you need in your current situation is to wait weeks for the nanocom to come, and have tech issues trying to save data from it.
For error codes you can just take a shot of the screen, but to save stuff, you need the SD card.
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