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Thread: My nanocom has issues with my computor

  1. 17th March 2010, 10:08 AM #1
    disco_thrasher's Avatar
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    My nanocom has issues with my computor

    Hey all ,i was luckily enough to get one of the very last nanocom in the country there where none on the east coast so went west they only had a few left ,,i recieved it last friday registered ect got the codes ect nanocom works fine when just connected to the disco (still alot to learn) but when i connect car 2 nano 2 computor my computor says down the bottom of the computor on the black nanocom.exe page nanocom not connected i have tracked done the com and its com9.When i go into device manager the section where it say nanocom diagonistic tool it has a big yellow ? mark next to it ,i have unistalled the program reinstalled and in my mind tried everything

    can anyone help me on this thanks

    cheers Kelvin
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  2. 17th March 2010, 10:11 AM #2
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    need to make sure the nanocom is not in instrument or trip mode first
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  3. 17th March 2010, 10:12 AM #3
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    what windows are you running ?
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  4. 17th March 2010, 10:25 AM #4
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    so it needs to be in normal mode
    i am running xp at home and vista at work and the same happens on both
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  5. 17th March 2010, 11:37 AM #5
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    yeah needs to be in normal mode. oh and connected to the car with ignition on.
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  6. 17th March 2010, 11:52 AM #6
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    bugger yeah got that all still no luck
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  7. 17th March 2010, 11:57 AM #7
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    do you know how to update drivers through device manager and manually point them to the installation cd for the nanocom ?
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  8. 17th March 2010, 12:33 PM #8
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    mine does not come with a cd as rovacraft says its all downloadable from nanacom website
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  9. 17th March 2010, 12:39 PM #9
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    Nanocom webiste is www.nanocom.it if you dont have it
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  10. 17th March 2010, 01:19 PM #10
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    ahuh, you will need the usb drivers for the nanocom. thats your problem, no usb drivers. i think they do go into the c:\program files\nanocom folder. click on update drivers and point it to there.

    otherwise the usb drivers are available as a seperate download from nanocom direct in the software download section.
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