Thread: New Nanocom

G'day Lindsay.
I havn't come across this particular issue before. I assume you have cycled the nano power on and off?
If you can, check the codes are correct. I've just got mine working properly after the gumby mistake of 'O not 0'.
Prob not much help, but you're not alone :-)
Dave.

Thans Dave, I have sent you a PM. I sent an amail to BBS and they said to watch the video. I have wayched it a dozen times and still can't get the thing to work. The problems of buying on the net!!
Lindsay.

I'm not exactly sure what difference buying over the net really makes.

The Nanocom was working up to the point that you tried entering the codes, so it's likely to be an issue of wrong code or some such.

Try hooking up the Evo to a PC with the USB cable, and see if you get the four boxes on the screen (Kernel, Graphics, Firmware, Nanocom Diagnostics).

If you do, go to :: Nanocom :: , log in to the restricted area, and download firmware update 1.09.

Boot up with the nanocom plugged into USB, and click the Kernel button. Start up the updater on the PC. After clicking that you have read the documentation, click the "overwrite existing configuration" button, then install the update.

The "overwrite" wipes out any stored registration codes, so you can then follow the procedure in the video.

cheers
Paul

FWIW the point oldyella's Nanocom is getting stuck is just before the configuration information is loaded.

The option highlighted in the red box needs to be selected when you install the firmware upgrade to ensure the current configuration is overwritten .

Overwrite configuration.jpg

BTW the 1.11 firmware update was released overnight.

We have actually had many scores of owners writing in and being totally convinced that the unlock codes published for the Nanocom are wrong and so result in a "Function Locked" error message.

However these codes are electronically generated and to date have never ever been incorrect. Not even just once.

For some unknown reason, the format of the codes can fool the brain, and in some cases the font might fool owners into mis reading what some charactors of their codes really are.

If you are not sure, copy and paste your code into microsofts word ect, re size the font if you wish and then underneath the code, type in what you think it is for comparison.

Sometimes folks also forget to save the codes they enter or leave an invisible space at the end, so be sure about this too.

Thanks Colin I have another person to look at the device tomorrow. The unit won't proceed past the 4 icons with the USB symbol. I may well have put in the wrong codes but now can't get back in to rectify them. I may well have placed them in the incorrect positions, I don't know so are going to upload the latest update toworrow and see what happens then. Where I got confused was that in the setup download you refer to them as unlock codes and then later emailed to me are licence 2 and 4 and there was no reference to these being the same thing not even the fact that 2 went in position 2 and 4 into 4 or so I now presume. It will not boot up when plugged into the OBD plug. Will post tomorrow the results.
Regards Lindsay