I have no idea how DHL are getting away with this. No other courier charges anything like this. I think they just rely on people who dont know any better make the payment.
There must be some consumer law against this.:mad:
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I have no idea how DHL are getting away with this. No other courier charges anything like this. I think they just rely on people who dont know any better make the payment.
There must be some consumer law against this.:mad:
Quote:
Originally Posted by BBS Guy
Hi Colin,
My gripe isn't with BBS but with DHL. The extra documentation you provide DHL is not being used on all your shipments to Australia to get it cleared with out the quarantine hassle. Whether DHL choose to pay any attention to the documentation.....who knows?
Anyway....My Nanocom arrived eventually and is working flawlessly :D
Cheers
Mike
I have just purchased a nanocom also, found bbs great to deal with, I however chose the ems option for postage, only took 9 days including the weekend which I thought was pretty good,have had stuff shipped before with dhl without a problem, except it was over $x amount and had to pay before customs released it,maybe ems might be a better option if not in a hurry
cheers James
No response from DHL after more than two months so it looks like I've saved myself $94.35 for what they claimed was "customs duty" - see post #20 this thread.
I thought similar until I got a collection notice a couple of months after ignoring their demands. I ended up paying.Quote:
Originally Posted by Xtreme
Looking through the ACCC and other websites, it seems they are taking advantage of a clause that states that the carrier is able to charge "administrative fees" to collect the "quarantine inspection fee" for the Government.
Steer well clear of them I reckon