Thread: what windoze to use with faultmate

The Win 8.1 I did a trial install on is 64 bit running on a quad processor with Vehicle Explorer running in 32 bit mode. This particular PC runs Firefox not IE. VE is the most recent 1.33 - there has been a few.

Just re-read your first post... you say you have got a Faultmate MS-V...Are you a new Faultmate owner?... did it come pre-programmed for your vehicle V.I.N. or did you just buy it from a previous user? sorry for all the questions, but "Colin a.k.a. Faultmate Inventor" has some ingenious security setups in the black box to preclude automatic transfer to another vehicle...
there may be some "TUP" codes which have to be activated before you can use it..."TUP" codes relate to specific system modules for your vehicle...they're like the multi digit codes used for registering windows/Office etc...

Hi Hoges,
I bought it new from blackbox,so I'm trying to get my head around the instructions,which are pretty simple but I seem to be having a problem with it reading from the ms-v to my laptop.

Will try again in the morning and report if I got any further.
I have to get a map of my system so that I can send it back to them.

cheers

some issues which I had to fathom the first time I set it up:
(i) the MS-V plugged into its own power supply?
(ii) the USB to serial converter cable has its "Prolific" drivers properly installed(Check 'Device Manager'); and
(iii) Sussed out the correct "Comms" port to direct the MS-V to on the computer?
cheers

Got it going this morning and downloaded the vehicle explorer.

When it finished downloading it came up with " MSCOMCTL.OCX" missing.

I opened up the licence aggreement and it came back
" run time error '75'
path/file access error "

Did you get that when you downloaded yours Hoges?


cheers

How frustrating!!!

I had not come across this, so I "Googled " the file and one of the options was (it's) "missing"...in the context of a Win 7 64 bit -related issue.. when trying to install a program..

Here's the response from a MS guru

-Find the C:\Windows\SysWOW64 directory
-Look for MSCOMNCTL.OCX
-Right click on Command Prompt and select " Run As Administrator"
-Type the following CD C:\Windows\SysWOW64 directory
-Press Enter
-Next Type Regsvr32 MSCOMCTL.OCX
-Press Enter
You should get a message "DllRegisterServer in mscomctl.ocx succeeded"

Proceed with the installation of ... ( Vehicle Explorer)

Hope this helps


There's another reference to this file here: (MSCOMCTL.OCX dependency error attempting to install FLAC frontend - Microsoft Community) IIRC A FLAC front end is something to do with music ...an alternative to MP3 recording... nevertheless, it's about a MSoft file issue when trying to download a program...

Tried what you said mate plus the sites you mentioned..nothing.

I'll google it and see what I can come up with.

Thanks for the help.

cheers

FWIW if not already done so... completely remove VE now that you've sorted the MSCOMNCTL.OCX file issue and then reboot and download VE again and then try a reinstall..."it" (the system) may still be looking for MSCOMNCTL.OCX ...now that you have located it, the system may need to start from scratch and discover it during the VE installation process... which is why it may be worth downloading VE and saving it to a special directory by itself then reloading it as per the directions. when I last downloaded VE, I didn't connect to the 'black box' ...just fired up the "ve.exe" file (or whatever it is) and let it do its thing to install. I then connected the laptop to the black box to upgrade the modules in the black box...