Thread: Nanocom screen does not turn on - OB2 nor USB to computer

I'm not sure with the screen, however think people were recommending not to update the software as the changes Nanocom have made forces all engine mapping changes to all go through a 3rd party supplier who then charges money for processing to work with the Nanocom software upgrade. Apart from cost, it also gives them access to the IP of your ECU upgrades.

Sorry to say this but unfortunately it sounds like your nano has died.

If you leave it plugged in for half an hour you may get it to to show something on the screen. When they are starting to fail the usually run slower and slower for a while, then have trouble booting, then have errors saying the firmware disk is missing (I forget the exact error).

I have had this happen to at least 2.

All new or rebuilt units will come with the latest firmware revision as mentioned above.

Thanks gents. I doubt it is worth sending back to Black Box. I will give it to my tame Engineering student and see what he finds opening it up. For the lack of use versus cost it's disappointing. The lad might be able to de-solder and solder on a new screen. Or it might be a dry solder joint or similar on the board. Unfortunately there does nor appear to be anything else available that will program keys etc. Cheers

Originally Posted by ozscott

Thanks gents. I doubt it is worth sending back to Black Box. I will give it to my tame Engineering student and see what he finds opening it up. For the lack of use versus cost it's disappointing. The lad might be able to de-solder and solder on a new screen. Or it might be a dry solder joint or similar on the board. Unfortunately there does nor appear to be anything else available that will program keys etc. Cheers

It's probably not the screen.

Plug it back in to power.

You should hear some beeps.

Leave it plugged in and see if the screen comes on eventually, it can take a long time, but I don't think it'll be the screen.

Less than half hr but you get the idea, and yes, disappointing is one word for it.

Mine failed about a year ago, can’t remember exactly how. But I did the firmware update ( PITA if you have a Mac like me) and it’s been fine. I know that updating it is not ideal but it’s what’s going to happen if you send it back to BBS, and you will save on the cost of shipping it if it works. The update isn’t as straightforward as you would like but it’s still doable and there are instructions in the members area on the Nanocom Solutions website.

on my Mac I was able to use some windows emulation software. Clunky but it works.

Originally Posted by shack

It's probably not the screen.

Plug it back in to power.

You should hear some beeps.

Leave it plugged in and see if the screen comes on eventually, it can take a long time, but I don't think it'll be the screen.

Less than half hr but you get the idea, and yes, disappointing is one word for it.

Thanks mate. Did all that and got what appeared to be it running a screen colour test of solid red, green etc. But didn't turn on. Cheere

The internals appear glued to the outside alloy case (I have the Evo II). I see with freight they are about or over $700 AUD so definitely worth sending back and getting repaired assuming repair costs are reasonable.

Cheers

It's not glued exactly, but it is stuck in there.

I can tell you how to get it out but if you do it might be harder to get it repaired.
This one is waiting for a new touch screen to be installed. It's shown in the pictures.