Nanocom screen does not turn on - OB2 nor USB to computer

**ozscott** · 20th February 2025, 08:28 AM

Hi all,

By way of an update, the delay has largely been that the lads have been flat out and then had to wait for parts from the US etc. They are now confident they have rebuilt the Nanocom to be bullet proof. They tell me the surge protection was previously 16 volts on the 12 volt vehicle side of the equipment, and is now 30 volts - they believe from testing and the damaged components that the vehicle has spiked the unit with a surge. They tell me they have also used considerably more robust components and have wired in multiple surge protection circuits (IC's) that are designed to protect the components and they say it is a far better unit than stock. So, I expect it will cost me close to the same amount as a new one, but given that they have pretty much re worked the whole unit to significantly increase robustness I am quite OK with that, and I have kept the money in Aus and paid 2 young uni students - so wins all over the place IMO. Hopefully, I will collect it today.

Cheers

**ozscott** · 21st February 2025, 07:00 AM

Right, unit home and plugged into my D2 and it works as it should. The lads showed me video and still photos of the orignal design and the re-engineered version. They will do a report for me so I can post more details here. Now they have fully sorted mine (for several hundred less than a new one - they blew their dough on mine as they spent a long time sorting it) they are happy to do fixes for others with Nanocom units. These lads are moving onto big things including contracts for Dept of Defence so if you want your units sorted get in quickly.

I like that they re soldered a number of items for better connections but also added a large surge protection IC and wired it so if it were overwhelmed, the spike goes to ground and not through the rest of the electronic components (with a changeable fuse if the thermal one is overwhelmed). Very happy with the result. They used heat to get the screen off and that toasted the sticker on the front. They used a good quality vinal cut to suit to replace it and now Nanocom is not seen on the front cover which I do not mind. Cheers

**johnp38** · 9th March 2025, 04:36 PM

Originally Posted by ozscott

Now they have fully sorted mine (for several hundred less than a new one - they blew their dough on mine as they spent a long time sorting it) they are happy to do fixes for others with Nanocom units.

Hi, can you share contact details publicly on here to help others out?

**ozscott** · 9th March 2025, 04:47 PM

Originally Posted by johnp38

Hi, can you share contact details publicly on here to help others out?

Yes mate. Electronic Repairs Australia at New Beith, Qld. If you ring them or fill in the repair form on their website mention that you have a Nanacom and that they have repaired on previously.

Cheers

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