we have had this discussion before...
to my mind, more chance of a supplier being good value if they have numerous recommendations. sure it might not lead to everyone having the same 100% experience but it has to help, surely.
nobody can be everything to everybody and (un)common sense should tell anyone that any recommendations garnered from any source other than your own experience are always going to be somewhat speculative.
and some people have unrealistic expectations
it is the old buyer beware story....

