Thread: Out of warranty!

Originally Posted by garrycol

There were similar provisions under the Trade Practices Act - Statutory Warranty. The new rules clarify the warranty aspects and supposedly make things easier to claim under.

Statutory warranty doesn't apply to new cars. It applies to used cars for a 12 month period, it is that loose that it is virtually irrelevant, even in those instances.

Originally Posted by Jondg1

All fixed free of charge by LR. The goodwill claim made by the dealer was eventually successful.

So now I have a new engine in my car. Happy days.

No indication what went wrong with the original engine. A con rod had broken, but not sure why. Apparently the engine will be shipped back to Solihull for analysis.

Anyhow perhaps it's time to upgrade to the new model. Anyone want to buy a 2009 RRS with a new motor?

Good outcome. As you had alerted the dealer to the fault during the warranty period you were covered so the result is not surprising to me.

I'd hazard a guess that perhaps a bearing failure or something within the conrod assembly was the failure and that lead from an annoying rattle/vibration to a major failure.

Originally Posted by PeterM

Not applicable in this instance.

The vehicle was purchased outside of the time period of that legislation and the burden of proof is on the owner to demonstrate that the vehicle was serviced and operated in accordance with the manufacturers guidelines.

Not true - the Consumer Law legislation that came in a little while back was a rewrite of similar legislation that already existed under the Trade Practices Act - the new Law tidied some things up, simplified some of the wording, added new requirements and republished it - the Op would have still be covered under the older legislation.

You are correct though that new cars seem to be exempt to some of the tenants of the new legaislation - like you cannot get a new one if the old one fails but the basic underlining spirit of the legislation does apply - that is irrespective of the makers warranty goods should last a "reasonable" time and there is a basic subjective quality test. Now if you bought a new $9000 Chery and a gearbox failed 5 months out of warranty, because a Chery would not be considered a 'quality' product and you knew that when buying then you probably have no recourse under Consumer Law. However if you buy a $120,000 Range Rover Sport that is marketed as a "quality" product there is an expectation it will last a long time - irrespective of the 12 month warranty. If the gearbox failed outside the warranty period, under Consumer Law you would have a reasonable expectation that a quality product should last longer than 12 months - how long - good question as this would have to be ultimately determined by consumer authorities or tested in Court - ultimately though Consumer Law overrides Manufacturers Warranty dependant on the "quality" of the goods.

Garry

Originally Posted by PeterM

I'd hazard a guess that perhaps a bearing failure or something within the conrod assembly was the failure and that lead from an annoying rattle/vibration to a major failure.

There have been enough slipped big-end bearing shell incidents to suspect this, even causing the breaking of the crankshaft on a 3.0.

I'm confused- what engine is this please?

Originally Posted by Grumbles

I'm confused- what engine is this please?

Hasn't actually been explained - when people post and I have been guilty of this, the poster assumes everyone knows everything about their vehicle.

Options?? TDV6 2.7, TDV6 3.0 available in the RRS later in 2009, a TDV8, V8 petrol or V8 Petrol Super??

My guess is is a TDV6 2.7

yes it is/was a 2.7 TDV6

i have no idea what that sound was. i presume that it was related to the final engine failure, since on the day the engine died, the same noise got much louder and evolved in to a heavy knocking over several minutes.