Results 1 to 7 of 7

Thread: Warranty question

  1. 7th June 2013, 08:01 PM #1
    Ranga's Avatar
    Ranga
    Ranga is offline Moderator
    Join Date
    Feb 2008
    Location
    Scarborough, QLD
    Posts
    3,315
    Total Downloaded
    0

    Warranty question

    How many times does my TV need to break down under warranty before I can get a refund?
    Reply With Quote Reply With Quote
  2. 7th June 2013, 08:28 PM #2
    weeds's Avatar
    weeds
    weeds is offline Swaggie
    Join Date
    Feb 2005
    Location
    Bracken Ridge - Brisbane - QLD
    Posts
    14,276
    Total Downloaded
    0
    Carlton were in front last time I looked........
    Reply With Quote Reply With Quote
  3. 7th June 2013, 09:31 PM #3
    Ranga's Avatar
    Ranga
    Ranga is offline Moderator
    Join Date
    Feb 2008
    Location
    Scarborough, QLD
    Posts
    3,315
    Total Downloaded
    0
    Lucky I've got a spare TV
    Reply With Quote Reply With Quote
  4. 7th June 2013, 10:36 PM #4
    Basil135's Avatar
    Basil135
    Basil135 is offline ChatterBox
    Join Date
    Apr 2008
    Location
    Adelaide SA
    Posts
    2,517
    Total Downloaded
    0
    The answer, is dependant upon the fault.

    If it is a different fault each time, and they are fixing it, then I would say, you probably don't have much chance.

    If it is the SAME fault, and they are unable to repair it, they should offer you a replacement unit. And saying they are unable to repair, means that the same faulty component has to fail a number of times.

    Best you could probably hope for, is a new TV... but, they will possibly try & stretch it out past the warranty period.
    Reply With Quote Reply With Quote
  5. 8th June 2013, 04:10 AM #5
    landiematt's Avatar
    landiematt
    landiematt is offline Master
    Join Date
    Jul 2011
    Location
    Logan
    Posts
    133
    Total Downloaded
    0
    I believe it is 3 times and they should replace with another one the same. Not sure they are required to refund
    Matt
    Reply With Quote Reply With Quote
  6. 8th June 2013, 10:39 AM #6
    Chucaro's Avatar
    Chucaro
    Chucaro is offline Swaggie
    Join Date
    Dec 2007
    Location
    South East Tasmania
    Posts
    10,705
    Total Downloaded
    0
    Quote Originally Posted by Ranga View Post
    How many times does my TV need to break down under warranty before I can get a refund?
    I guess that HERE you will find the best answer.
    Reply With Quote Reply With Quote
  7. 8th June 2013, 05:25 PM #7
    ATH
    ATH is offline YarnMaster
    Join Date
    Sep 2007
    Location
    Ocean Reef WA
    Posts
    3,098
    Total Downloaded
    0
    We bought a Panasonic DVR and have had the same intermittent fault on recording since new. The retailer proudly announced "Panasonic have a 3 times and you get a new one policy" but the repairer always said they couldn't find the fault so it must be my arial!
    Had that checked and all good but no way would they approach the manu for a replacement.
    We live with it now but most retailers seem to be avoiding any warranty replacements from what we've heard.
    And the ****s that built our caravan refuse to admit it's a heap of crap and refuse all claims but the courts will soon sort them out!
    AlanH.
    Reply With Quote Reply With Quote
« State of Origin. | Masters Home Improvement Shops »

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules

Search AULRO.com ONLY!
 Search All the Web!