Thread: Land Rover Assist

My warranty is about to run out and I've just received their latest offering. The top cover at 140 bucks for the next year only covers assistance from 2 wheel drive vehicles and for a max of 1000 bucks. It does not cover anything being towed.
Years ago (10 actually) when I bought a new Td5 110 the extended warranty said they would recover you from where ever and included anything being towed. They did just that from Newman and even paid up for most accommodation costs and airfares home for both of us.
Things seem to have changed since the Defenders deterioration under Ford.
I'm just going through the exercise of comparing RACWA to LRA and will make a decision soon.
AlanH.

Hi, Years ago (1998?) I had my 110 freighted from Bamaga to Cairns by barge, 2 x hire 4WDS supplied for a month (mine was a 7 seater and needed 2 cars to seat 7 ) while they rebuilt the motor all at no cost as it was under new car warranty. Don't know what it's like now days. Cheers Rob

I have just made use of RACWA classic roadside assist,which provided $2000 worth of recovery.Used it all for a 300km tilt tray ride from Galvans Gorge to Derby,paid the extra $310....no problems with RAC,so well pleased.I think the top the top cover provides about $7000 worth.

How difficult is it to find an appropriate mechanics to fix your problems.

There does not seem to be many LR dealers around when you go outback a bit.
Not sure about authorized agents.

This is a bit of a worry when you consider they will do nothing

"The provision of benefits and services under Land Rover Assist is subject to:
• Resources available in the area "

My over all concern is if you break down in an outback adventure here the hell would tie you for repairs.

Richard

I have a D3 TDV6 SE MY2007 from new and have used LR assist twice to date. Once was in the Canberra metro area (home town) after I put rocket fuel into it whilst towing a float the response time was very quick and i was impressed with the overall service.

another time was in a rather remote area near Towamba in southern NSW. the D3 decided to completely crash its ECU after I climbed a wicked hill and parked it overnight. The LR assist told me they could not recover me (because they use a flat bed trailer or truck as opposed) and I had to get my D3 to a formed road. It was going to cost me quite a few hundred to get a 4wd recovery operation. I ended up using my series III to lower the D3 to a point where I could then tow it to a pick up point. The tow distance to Canberra was 275km and was going to cost me a small fortune. I had a few issues with the service providers about non-offer of accommodation etc - ie, they didn't offer me the frills of the cover they were supposed to. Anyway, LR Assist made peace by generously towing my D3 to Canberra for nothing.

So, I am very happy with the service and I guess i'll add the 110 in 3 year's time.

oh, my ECU replacement stung.

The service seems ok but going back to my earlier point, what would happen if you broke down in the NT or in the middle of WA.

Where could you get towed hen as no service agents around and hey have that exception clause I mentioned above.

Rich

Now you know why Landrover has such a small market share,Ford stripped out most of the country dealers after BMW flogged it to them in the early 2000's,that is why the Japanese brands got such a toehold,service and spares availability,with a trained dealer in most country towns in the 1960's during Landrover's Leyland era.

Originally Posted by UncleHo

Now you know why Landrover has such a small market share,Ford stripped out most of the country dealers after BMW flogged it to them in the early 2000's,that is why the Japanese brands got such a toehold,service and spares availability,with a trained dealer in most country towns in the 1960's during Landrover's Leyland era.

So ya reckon you should buy a Toyota

It is a concern. Not sure how much it would cost to recover your car from one of these remote areas to an authorized service agents and whether LR assist or any of the other companies like NRMA would cover it. NRMA may cover a bit but may not take to a LR dealer.

Rich