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Thread: V.W. recall, unusual defect

  1. #1
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    V.W. recall, unusual defect

    I don't normally post these up, but I don't think I've heard this before . Bob

    Wagon, Golf Cabriolet, Beetle, Jetta, Passat, and Caddy Vehicles

    PRA number: 2013/13835
    Date published: 15th November 2013
    Product information

    Product description

    Polo, Golf, Golf Wagon, Golf Cabriolet, Beetle, Jetta, Passat, and Caddy vehicles. All affected vehicles are model year 2013.Identifying features

    Recall Campaign number: 34F6What are the defects?

    Due to electrolysis in the gearbox, the sulphur constituents in the synthetic oil can separate off. These accumulations settle between the conductor paths of the electronics in the form of conductive particles and can therefore cause an electrical short circuit and the gearbox fuse could blow. Should this happen, the clutch will fully open due to power supply failure, causing the vehicle to roll to a stop if in motion.What are the hazards?

    In the majority of cases, the fault occurs when the engine is started with the vehicle stationary. If the fuse blows while the vehicle is in motion, however, a sudden loss of power at the wheels could in certain circumstances occur while the vehicle is being driven. This may pose a hazard to the vehicle occupants and other road users. All other functions of the vehicle (steering, braking, etc.) remain fully active.Where the product was sold


    • Nationally
    Traders who sold this product

    Volkswagen DealersSupplier

    Volkswagen Group Australia Pty LtdWhat should consumers do?

    A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822



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    I’m pretty sure the dinosaurs died out when they stopped gathering food and started having meetings to discuss gathering food

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  2. #2
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    Whoever is the supplier of the DSG must be losing a motsa over the problems they are having.
    It is probably ZF.
    I have a friend who just bought a Ford Focus with DSG and she is worried because 2 of her friends who recently bought them are having rough shifts.
    She asked me what she should do, and I said IF you have the problem make sure to report it to the dealer in writing.
    Sounds like a universal problem. My assumption is that the same supplier would supply VW and Ford.
    Regards Philip A

  3. #3
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    The Jatco auto in the V6 Freelanders suffered a similar problem with oil causing problems with the electronics.
    Scott

  4. #4
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    Don't want to know

    Hello from Brisbane.

    I bought Mrs S3ute a new TSI Sports with the DSG box 3 years ago and had the dreaded clutch shudder problem almost from new. It went back to VW at least 6 times for checking - most of which got the standard "you're the first to complain about this problem, we've checked it out and it's all within factory tolerance etc etc". Finally, as the warranty was due to expire we were told it was too close to warranty expiry to warrant being fixed. She took her keys to the manager and dumped them on his desk, told him she wouldn't accept it back until it was fixed and demanded a hire car of equivalent status until it was. Three weeks later it was fixed finally - only to receive the official factoryrecall notice 2 days later.

    VW's record on this problem has been nothing short of appaling. I won't be in a hurry to buy an Amorok.

    Cheers

  5. #5
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    Quote Originally Posted by bob10 View Post
    I don't normally post these up, but I don't think I've heard this before . Bob

    [
    Hi Bob,
    this is one of the well known issues with the DQ200 transmission. This recall, they replace the synthetic fluid with mineral fluid. They are contributing the fluid to huge numbers of mechtronics failures.

    Unfortunately it is not the only issue with the DQ200, they have been famous for over 2 years now for failing fluid pump units (they are electric!!), and clutch issues. If you want to keep in touch, head over to vwwatercooled.com.au forums; AND pls be gentle if you have the little twin charger engine, they are self destructing in high numbers, at least VW are replacing them but quite often only after a fight. This engine and the DQ200 in the Golf vi and polo 6c have give VW a world of issues.

    The DQ200 (dry clutch 7 speed), DQ250 (older wet clutch 6 speed unit fitted to tdi & gti, which has been reliable with the exception of a very fiew mechtronics units) and DL500/501 (new wet clutch 7 speed) are made by Borg-Warner.

    The heavier duty DSG box for the Bugatti Veyron is made by someone else

    Duel clutch transmission in the Ford Focus is made by Getrag.

    Something to think about if you are keeping the car long term, there is transmission software updates available which cut down clutch slippage, heat and reduce wear by implmenting a smarter shift logic..
    L322 3.6TDv8 Lux

  6. #6
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    Quote Originally Posted by S3ute View Post
    Hello from Brisbane.

    I bought Mrs S3ute a new TSI Sports with the DSG box 3 years ago and had the dreaded clutch shudder problem almost from new. It went back to VW at least 6 times for checking - most of which got the standard "you're the first to complain about this problem, we've checked it out and it's all within factory tolerance etc etc". Finally, as the warranty was due to expire we were told it was too close to warranty expiry to warrant being fixed. She took her keys to the manager and dumped them on his desk, told him she wouldn't accept it back until it was fixed and demanded a hire car of equivalent status until it was. Three weeks later it was fixed finally - only to receive the official factoryrecall notice 2 days later.

    VW's record on this problem has been nothing short of appaling. I won't be in a hurry to buy an Amorok.

    Cheers
    The DSG is not in the manual Amarok

    Baz.
    Cheers Baz.

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  7. #7
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    Quote Originally Posted by Redback View Post
    The DSG is not in the manual Amarok

    Baz.
    neither is it in the auto - Amarok uses a ZF 8HP45 which is 8 speed torque converter auto like 8HP70 in new Rang Rover just smaller capacity.

    I think his comment refers to the appalling customer service from VW – I second that, I'm nearly the worlds biggest fan of VAG cars but VW service is a joke, really the only difference between the Golf and A3 now, you get service with Audi.
    L322 3.6TDv8 Lux

  8. #8
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    Quote Originally Posted by Redback View Post
    The DSG is not in the manual Amarok

    Baz.

    I rather suspect the reference might be to VW dealer attitude to repair, rather than vehicle specific failures.

    For me personally a VW would not be on my shopping list, and I quite liked the Amarok (test dove one when first released).

  9. #9
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    The nett result seems to be that Amarok sales are terrible at about 600 per month vs Hilux at 3000 or so.
    The full figures are quoted by someone on the Exploroz forum, and are in the latest 4x4 Australia.

    This has to be a disaster for VW who have great expectations.

    They must have a heap in stock as the tap doesn't turn off quickly.
    Regards Philip A

  10. #10
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    About time they recalled them.
    It's been going on fot quite some time.
    Death prompts VW owners to speak out

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