Reply With QuoteYeah, I can understand your anger. I would feel the same way.Naming and shaming is frowned upon on this Forum, unfortunately. Have you thought about going to Consumer Affairs????
Wizard
I brought a second hand Left external mirror for my car (Cost $25) from a wrecking yard and when I went to fit it I found it was of no use to me It was off a ute not a sedan When I took it back they did not have one for a sedan and after a near argument with the smart idiot behind the counter he wanted to charge me a $15 restocking fee.
I will never go back to that yard again I have never heard of a re stocking fee I am very temped to go public about it
OldBushie
Yeah, I can understand your anger. I would feel the same way.
Swaggie
x2Originally Posted by Ausfree
Yeah, I can understand your anger. I would feel the same way.
Wizard
Yes I had thought about that avenue I can not express the anger over it I had been a long term customer over the years and had been responsible for a lot of their other customers over that I had recommended them to. I am not a vindicated bastard but I have my ways and means, Those Who I lead there in the past will be lead to other pastures The yards name is abbreviated **********. I will work it against them.
Hodgo
Last edited by Scouse; 24th August 2014 at 07:49 AM. Reason: Naming & shaming
Isn't there a website somewhere in Australia for naming and shaming? I thought someone noted it after the camper trailer debacle
Swaggie
Should you name and shame on the forum?
No.
Master
Surely they sold you the wrong part.
You're entitled to a refund I would think.
Or the correct part, which they can't supply.
So a refund it is then.
Ron
2013 D4 SDV6 SE
OldBushie
Just a thought.....did you ask to speak to the manager?, you can also complain about your treatment by a smartarse salesman!!!
ForumSage
SupporterDid they have to order it in for you or did they have it in stock?
Doesn't a restocking fee normally cover the costs they incurred in getting the part specially for you?
This is not the place to name and shame.
1973 Series III LWB 1983 - 2006
1998 300 Tdi Defender Trayback 2006 - often fitted with a Trayon slide-on camper.
Wizard
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No, it was in stock sitting on a shelf and to answer a couple of other question There was only one person duty It was late Saturday when this took place I was not going to name and shame on the forum that never crossed my mind
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