Thread: NBN - Our biggest bill. Who are you with??

Originally Posted by DiscoMick

http://www.brisbanetimes.com.au/busi...15-grh1xa.html

A lot of people are very unhappy because the providers are failing to provide the speeds that were promised, and the provoders are making excuses and are blaming consumers and others for their failure. Really, if a provider promises a certain service, but the delivered service fails to meet the promised standard, then that's grounds for a refund, I reckon. Consumer protection laws have to mean something, surely.
By world standards, our internet has always been poor. I had 100 Mbs nine years ago in Thailand, then I came back here and was shocked by how backward we were in this supposedly developed country.

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That article throws out NBN bein more stable. It actually states it's less evenly distributed than ADSL2

Originally Posted by Russrobe

So what they should have done is just upgraded the cabling for people who's internet was lagging behind and left the rest alone because it's only a marginal increase if any at all for me.

I also pay no line rental, Iinet bought out something called Naked ADSL about 2 years ago which involved them going into the exchange and modifying the line to be data only. You then pay no line rental... No different to connecting NBN which has no line to rent.... Only supports Voip.

I do understand you justifying the price John, just doesn't change that it's a waste of money if nobody can afford it....

Sorry mate. But compare IiNet (or others) naked plans to normal plans - you're still paying the line rental - and they don't provide a phone service .


Your comment of D/L at 10Mbps on a 25Mbps connection shows you aren't getting a 25Mbps DSL service.

NBN guarantee the minimum speeds. So if you pay for 100Mbps they will only connect IF you can get that speed.

And it won't be long before the minimum will need to be 50Mbps+ to keep up with the internet..


Now, based on your logic:

If people who use tank water refused to pay rates for infrastructure,
If people who generate their own power refused to pay for the supply,
If people who didn't want NBN didn't pay

Then the costs of all services would be phenomenal and the coverage likely extremely poor..

Shared costs for primary infrastructure is critical to keeping costs down.

Originally Posted by Tombie

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And it won't be long before the minimum will need to be 50Mbps+ to keep up with the internet..

......

Which is beyond the technical capability of the NBN satellite service (and even at 25 it is possible to exceed the NBN imposed 28day data limit in less than a day, so not much point in being higher!).

And there appear to be substantial issues in getting 50 to work on NBN wireless.

John

Originally Posted by Russrobe

Hey all,

We got a letter in the mail last week saying NBN is ready to go and they're going to cut out existing line within 18 months so get your **** sorted.

Just going through the telco's and they all seem fairly similar price wise.

Pretty disappointed in the pricing tbh. The cheapest and slowest option is actually slower than my current ADSL2+ speed of 25mbps for $60/month and for the same price. So that sounds like a great multi billion $ investment by our government... The new slow speed is only 10mbps....

So if you want the new speed they keep bragging about being 4x as fast you need to go to the top spec 100mbps, which will set you back $110p/m making this the single largest bill in our entire household. Even more than our rates...

Pretty annoyed really as my only options are to pay more for less speed or pay nearly double the price for 4x the speed.... Sounds like the worst internet upgrade in history to me.

Anyway seeing as the prices all look very similar jw who your preference is from experience???

We can't use our existing provider, Iinet as they're not available in my area.. Our choices are TPG Optus or Telstra

Sorry for the whinge.

Russ

$40 per month. Including phone.
NBN Plans, Unlimited NBN Broadband Deals, Plans & Pricing

To tell you the truth, I rarely use my fibre nowdays. I reckon wireless is the technology of the future.

I'm surprised the other players don't offer a plan on the NBN in your area. PM me your post code.

Originally Posted by Mick_Marsh

$40 per month. Including phone.
NBN Plans, Unlimited NBN Broadband Deals, Plans & Pricing

To tell you the truth, I rarely use my fibre nowdays. I reckon wireless is the technology of the future.

I'm surprised the other players don't offer a plan on the NBN in your area. PM me your post code.

Thanks for trying Mick but that is actually more expensive per GB if you look at their unlimited plans again for the same speed i have currently even at 10mbps i pay $60 for 200GB, that ones $50 for 50 GB(which i use in 10 days) and $70 for unlimited, what i'd need to get..

Tombie, if the NBN is guaranteed at certain speeds then why are their customers complaining of multiple shortages, up to 12 a day and speeds as pathetic as 1mbps, even 6 months after being connected.

If that's the sort of quality that continues to be the final result then the entire thing is a failure.

PM - NBN customers complain of poor connections and speeds years after being connected 24/05/2016

Internet service complaints are up 25% and the roll out has just begun....


"JUNE JOHNSON: I got this on about August the year before last, okay, and since then it drops out all the time and it completely drops out, I have no phone whatsoever or any internet."

"TALKBACK CALLER: I thought I would sign up for a great new 100 megabits connection to the NBN and when you get to peak hours or the weekend, now I'm currently getting around about one megabit or less."



Anyway, that's only a few examples only time will tell if it was $30Billion well spent or flushed down the toilet.

Originally Posted by Russrobe

"JUNE JOHNSON: I got this on about August the year before last, okay, and since then it drops out all the time and it completely drops out, I have no phone whatsoever or any internet."

Yep. Network outages regularly happen here. The ISP decides to flash the router (modem), Internet is down. As the phones are plugged into said router (unless you managed to get yours plugged into the UNI-V port like me), they go down too. Sometimes the ISPs servers go down. The end result is the same.
I hear you.
The copper system was more robust and more reliable for telecommunications. If it wasn't reliable for you, I doubt things will improve, unless you are on wireless.

It needs to be pointed out that the NBN provides the link between your home and your RSP. And they guarantee that this link will always provide a minimum of 25mbps, and at least for fibre, barring outages, they usually provide this, and for fibre almost always a lot faster.

However the speed of your connection will depend on the slowest link in the chain.

If it slows during peak hours, this usually means that the capacity your RSP has bought to connect from your NBN POI to their server is inadequate for their number of customers (and the plans they are on), or their server capacity is inadequate, or the capacity they have bought to connect to the rest of the internet is inadequate.

It should be clear from this that if you pay for unlimited data at the most competitive price, expect things to slow at peak times.

In the case of Wireless, there will in some cases be an actual bottleneck from the NBN having too many people on one tower, but they usually update the tower in this case - although it may take a while.

In the case where your RSP has only a few customers on an AVC, the way bandwidth is shared can cause congestion, especially in the case of satellite, where NBN restricts the bandwidth an RSP can buy.

But overall, you tend to get the performance you pay for - and the better RSPs lay this out clearly in their terms and conditions, making it clear that the nominal speed is the maximum, not the minimum, and explaining why.

John