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Thread: Centrelink, claiming the Aged Pension. Grrrrrrrrr!

  1. #1
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    Unhappy Centrelink, claiming the Aged Pension. Grrrrrrrrr!

    A friend is trying to claim the Aged pension, having qualified at the beginning of last month. It would appear that the ridiculous hoops Centrelink make an applicant go through, are designed to frustrate and dissuade the continuance of the application.

    One of the assessment questions is "Have you ever received Workers' Compensation?"
    Cenrtelink are not just referring to a compensatory pay-out, but all claims, no matter how short and only covering lost wages! They want exact dates and amounts. Who can remember that from up to fifty years ago? How on earth can this impact upon the eligibility for a pension?

    To exacerbate the situation, once Centrelink have all the requested information, it takes four months to process. How do Centrelink expect people who have lived from pay to pay, to survive for four months without income?

    This is a disgusting way to treat people after fifty years of hard graft!
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    Without intending to make this a political post which will be deleted, the only things left are solid continuing complaints to the local members and anyone else who will listen including newspapers and radio, and direct complaints to the minister - if these people can be made to see that it will affect peoples' perception of them they may act.

    They do seem to follow the precept that if the wheel doesn't squeak - then there is absolutely no need for them to oil it.

    Threaten to, and remember to use, the ballot box effectively

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    Quote Originally Posted by 87County View Post

    They do seem to follow the precept that if the wheel doesn't squeak - then there is absolutely no need for them to oil it.
    Perhaps we should insist that they drive Defenders as their Government supplied cars. They may learn the error of those ways..
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    Quote Originally Posted by johntins View Post
    Perhaps we should insist that they drive Defenders as their Government supplied cars. They may learn the error of those ways..
    Don't reward them, make them drive Hyundai Getzes.
    If you don't like trucks, stop buying stuff.
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    When I went on the aged pension a couple of years ago, I do remember the question about workers compensation, but it was easy for me I had no claims on workers compensation at all. I remember having to make an appointment for an interview with Centrelink, but I cannot remember waiting four months for the application to be processed..........seems a bit long????

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    There is a way to deal with government departments. Put yourself in their mindset.
    Each question needs a response. Right or Wrong doesn't enter into it. That box just needs to be ticked.

    If your mate doesn't remember workers compensation payouts from fifty years ago, chances are Centrelink has no idea either. The answer to the question would be "No".
    Only put down stuff from the recent past. If you can't remember it, either will they.

    If they do, deal with it then.

  7. #7
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    austastar is offline YarnMaster Silver Subscriber
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    Hi,
    Yep it was quite arduous, but not impossible. Birth certificates were hassle for SWMBO with interstate issues and certified ID being asked for while we were touring, but we got there with a small allowance in the end. Only of course to loose it when they lowered the threshold.

    The concessions were worth more than the payment.

    Cheers
    Last edited by p38arover; 28th June 2017 at 02:56 PM.

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    Quote Originally Posted by 87County View Post
    Without intending to make this a political post which will be deleted, the only things left are solid continuing complaints to the local members and anyone else who will listen including newspapers and radio, and direct complaints to the minister - if these people can be made to see that it will affect peoples' perception of them they may act.

    They do seem to follow the precept that if the wheel doesn't squeak - then there is absolutely no need for them to oil it.

    Threaten to, and remember to use, the ballot box effectively
    This.

    Remember, Centrelink don't make the rules, they are given the unenviable task of enforcement.

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    Quote Originally Posted by rick130 View Post
    This.

    Remember, Centrelink don't make the rules, they are given the unenviable task of enforcement.
    ... there are some there that appear to enjoy doing it

  10. #10
    DiscoMick Guest
    I see 42 million telephone calls to Centrelink failed over the last year, up from 16 million the previous year. Making it harder to get information is one way of discouraging people from claiming their rights.

    Centrelink phones 'busy' 42 million times | SBS News

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