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24th February 2006, 09:08 AM
#51
This is scary - now I need to go Austral with a Lawyer in tow
- lot of money to invest when you gotta do this - and I do really like the D3.
A warranty question - do after sales add ons like bull bars, auxilliary batteries, cb/uhf etc void the warranty?
A very frightened Farnarkle
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24th February 2006, 09:41 AM
#52
Originally posted by Farnarkle
A warranty question - do after sales add ons like bull bars, auxilliary batteries, cb/uhf etc void the warranty?
If they're correctly fitted & suitable for the vehicle - no, they won't void warranty.
Some DiscoIIs had a problem with cracks appearing in the front of the chassis. Most times this was covered under warranty but LR advised against the fitment of after market winch type bars due to the weight involved. If such a bar was fitted, LR could have refused to cover it under warranty. I've only heard of one case that wasn't covered though (big bar, very high Km).
There's a seperate thread where Drivesafe mentions the complexity of the D3 electrical system. I could see an issue with warranty if a non-compatible dual battery set up was fitted & it caused electrical faults.
However, if a LR dealer supplied & fitted a non-compatible set up, then the onus of warranty would fall back onto the dealer, rather than LR.
Same goes for the communications gear, but I'm sure this isn't going to affect electrics like a dual battery set up can.
BTW, we've fitted a dual battery set up in a D3 just using the big marine type changeover switch. It was hooked up as earth switching & hasn't caused any problems that I know of.
All this would apply to any car nowadays, not just Land Rover.
Scott
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24th February 2006, 10:21 AM
#53
Originally posted by cewilson+--><div class='quotetop'>QUOTE(cewilson)</div><div class='quotemain'><!--QuoteBegin-gruntfuttock
The other problem is that the whole show is run by young bucks, not one single grey hair in the place. Hence the attitude of "we know everything and are the experts" type of thing. Shame to say but they are totally incompetent.
Just because a mechanic doesn't have a grey hair doesn't mean anything. I know that I'd take great offence if someone said I was useless and incompetent because I haven't got grey hair yet! :wink:
I'm not doubting that experience helps, or that this particular place is useless.
Guys - the only thing I can suggest is to find a damn decent mechanic that gives a sh*t - preferably a L/R enthusiast. It doesn't matter what company it is - dealers don't give a sh*t and are generally absolutely useless!
And Duff - RAAF and Weipa??? There's only about 4 or 5 of you out there isn't it???
Cheers
Chris (Tindal) :wink:[/b][/quote]
What I ment was that in the whole company, from the CEO down to the toilet cleaner. All young bucks. While I do not care about the age of people so long as they are compenent, I also have found that generally the grey haired people tend to have "That little egde" and do not need to run to the rule book, qoute it and ring head office for every question you ask.
Do you understand what I mean now?
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24th February 2006, 10:58 AM
#54
I took my Disco I 94 into the dealer up here in Darwin when I first bought it five years ago. As I found a fault with it at around 80 kph it would start to miss very badly, actually then found it was the rev range and happened when I hit the spot. After about a week in there I was told that how could I expect it to run properly with after market extractors on it????
Cost me a heap which I only paid after threat of legal action my argument was same back because they had not fixed it.
any way me a non mechanic worked out that the hall effect on the side of the distributor was buggered, I replaced it an no problems with that part.
For me to go to another dealer means I have to travel 3000km plus to find one, that was why I joined here so that I could get help to keep her running.
The main problem for me is not that it breaks down, they all do it is the arrogant jerks at the dealership that get to me. Toyota love to see you because they know ou are about to fork out a heap of money to get your pride and joy back on the road. Landrover Dealers must have had a frontal lobotomy since they can't work put that without us they dont have a bloody job.
I love my car I hate the Dealer with passion. I cant swear in here so at this point i will stop.
Thats my rant anyway
Cheers Blythe
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24th February 2006, 05:52 PM
#55
The dealers in Bundaberg and Coffs Harbour charged us a fortune when we lived there, so I stopped using dealers.
Landy specialists are much better - more knowledgable, and keener to actually solve your problems.
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24th February 2006, 08:05 PM
#56
Well, LRA have told my wife that there is nothing they can do to help with the fact that the vehicle needs more than a days worth of work and that the dealer will not let us have a loaner for more than 24hrs because we didnt buy the car there(this rule has changed since the last lot of warranty work as we had a car last time). Buggers me how they are going to repaint the bonnet and have the car back to my wife in time for her to be back in town before the kids are out of school. Looks like its time to go legal
Series 11A ex Air Force
1995 ES Discovery TDI
RIP 2006 Discovery 3
RIP 2004 V8 Discovery
RIP 95 Discovery TDI
RIP 1999 Freelander
RIP 1978 EX Army FFR
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24th February 2006, 08:15 PM
#57
I agree that non dealers are a better choice. Mind you pacific LR on the sunshine coast and Prestige LR at Wagga have both serviced my car and I was content with what they done.
I also agree that age has nothing to do with ability, you get stupid people,, they dont get better with age, they simply become stupid and senile. I think the problem is not "ageist" it is just the arrogant, insecure attitude that prohibits a lot of the Mechs(young or old) from developing any experience at all.... because they always know better.
Its just sad that the customer(us) who is old usually sees young kids fixing their expensive investment. 8O
They dont see a young bloke with two kids and a good amount of experience,, they see a kid.
The thing that some young people cant know yet, is that old people have been young(this is what scares them) 8O , they know (usually from their own stuff ups) that young does mean you are innocently over confident, quick with the theory and can quote the books quicker than most older blokes.....but the haste makes waste.. old blokes dont hold that against younger dudes. just dont want their over priced investment to be the stepping stone to experience. :roll:
Any young people reading this remember your amusement at what im babling about.. and when you start to rave on about young people in ten/twenty years ...chuckle to yourself...
I do and im in the middle of the age thing 8O .... and dont forget to go easy on older people.......youll be one very soon,,, way quicker than you'll of ever imagined.
TIC TIC TIC
The problem with using the non dealer is that it gives LR a very large question mark over any problems you have,,,, Look at the problems people are having when it is their own dealer network.. imagine the hassle you could face if you give them the ammo of "well we did advise you to use our experts".
As soon as my warranty runs out at the end of the year I will definately not be stepping foot inside a dealers door unless I am desperate for access to a computor.
Chris, yes only 4 of us. what mustering are you. and are you 322.
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24th February 2006, 08:21 PM
#58
Originally posted by Ace
I have come in a bit late so its not on the current topic of discussion but here is my 2c's worth Disco.
You need a car you can rely on out where you are, if you are forever going back because a dealer cant fix a few simply problems you can either put up with it or buy another daily driver and get a cheap disco for playing in on the weekends. One that you can fix yourself and know the job has been done properly. That way you have something that you can get service on where you are and still own a land rover. Matt
Dont mean to be rude Ace but that is bloody stupid, When you pay over $50000 for a vehicle, for that matter any priced new car you do not simply put up with problems. When you reverse out on a road and have to stop turn off the motor and restart because it feels like dropping into limp mode I do not see that as a little problem, a windscreen wiper just snapping off when the vehicle is less than 3 months old I do not see as a little issue, having to have the rear main seal and the interbox seals replaced at just over 30000km is not a little issue. I do not see why I should have to waste money on 2 cars when one should do the job. The point is that I have purchased a vehicle with many promised expectations that have not been delivered
Series 11A ex Air Force
1995 ES Discovery TDI
RIP 2006 Discovery 3
RIP 2004 V8 Discovery
RIP 95 Discovery TDI
RIP 1999 Freelander
RIP 1978 EX Army FFR
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2nd March 2006, 06:29 PM
#59
Latest update on the Morons at Honeycombes, today I had the 40000km service on the Disco and guess what they kept the car all day for this service worth around $900 and called my wife at about 4pm, she picked up the car and paid the bill for 500 odd dollars and asked the question why was it so cheap and they replied " Oh the Transmission wasnt serviced you will have to come back next week and get it done". My wife responded by saying we booked in the vehicle 2 weeks ago for this dont you organise ahead and keep parts in stock, and the reply was " well it was in stock 2 weeks ago but someone else needed it".
Not only could they not get a root in a brothel with a fist full of fifteys, but they kept my wife waiting all day when they only did half the work knowing full well she has 3 kids with her and a 2 hour drive home on some of the most dangerous roads in Queensland.
The letter will be finalised tonight
Series 11A ex Air Force
1995 ES Discovery TDI
RIP 2006 Discovery 3
RIP 2004 V8 Discovery
RIP 95 Discovery TDI
RIP 1999 Freelander
RIP 1978 EX Army FFR
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2nd March 2006, 06:38 PM
#60
<span style="color:blue">i dont think your problem is with land rover....but rather with your dealer....</span>
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