Thread: So how good ( honest ) is your vehicle insurance

Yes, I believe comprehensive motor insurance is a minefield, particularly if you want to choose your own repairer.
All of them sound good,....until you make a claim,...and for sure sometimes there's no drama, but sometimes there is.
I've no direct inside info, but aren't there a lot of insurers who whilst going under a different name are actually owned by the same group?
I know a few repairers who actually will not take on any work for some insurers, as they say that do so would send them broke.
Pickles.

The "trying to get through for 45 minutes" sounds like my insurance company! But they have not tried that sort of stunt with me.

The major issues I have had with insurers is how difficult it is to talk to them or get sensible answers.

Yes Pickles, just for example Suncorp owns a few - I just lifted this list from the net

Interestingly the list includes Shannons which has customers that think is the ant's pants. Now NRMA has its own Classic Car Insurance with similar conditions.

Suncorp is the parent company of insurance company GIO, which is mainly used as a general insurance company representing Suncorp outside Queensland, offering similar products to the Suncorp branded insurance product in Queensland.
Suncorp trades under a number of brands,[15] including AAMI, Apia, Just Car Insurance, Shannons, InsureMyRide, Vero, Terri Scheer, Bingle, CIL, Asteron and Tyndall insurance brands in Australia, and Vero, Asteron, Guardian Trust, Tyndall, Vero Liability, AA Insurance, SIS, CMV/AXIOM and Autosure brands in New Zealand. These assets were acquired with the Promina Group in 2007.

never had an issue with suncorp, other than the price of their policies.

15 years ago i had a holden combo van that i bought new from a northside dealership that arranged everything including insurance etc as part of the deal.

i was given paper work for the insurance with suncorp being the insurer.

fast forward two years, i am t boned by a flash Mercedes Benz saloon. damaged the van badly but i was able to drive it home, same cannot be said for the Mercedes ...

rang suncorp re insurance to be told no policy in their records... rang dealership had a word to the manager who pulled out a policy number and contacted suncorp..

lots of tooing and frooing and suncorp ring me after a couple of days and say, their was no policy but as a token of goodwill they will repair the vehicle etc and to take it to local suncorp repairer.

job was done as well as could be expected.

they arent all bad... all the time..

in fact i have had 3 repairs though suncorp, none my fault thankfully, and they have been excellent every time. no out of pocket costs on two as i had the other parties id, 3rd one i had to pay $250 more as i didnt know who sideswiped the vehicle while i was upstairs in a shopping centre.

i use shannons for the older stuff and suncorp for the newer stuff.

works for me.

Originally Posted by incisor

...fast forward two years, i am t boned by a flash Mercedes Benz saloon.

... rang suncorp re insurance to be told no policy in their records...

So in the 2 years since initially taking out the suncorp insurance had you not received an annual insurance due notice from suncorp?