Thread: NBN Skymuster Satellite. Your views.

If you would be so good as to pen your thoughts after installation and a trial period, so as to alleviate/confirm my thoughts on this matter, I'd be grateful.

Saitch, of course you do realise that my crew & yours could be poles apart in their attitudes, workmanship, reliability & professionalism to get these jobs done.

Knowing my luck I'll get the bum crew/bloke which may send me back quickly to blowing in a Brown Paper Bag & you won't wish to know about that.

Some of the stories I have heard about when they "Processed" the village of Stirling here with their gear, would make one's hair stand on end in some cases. Mitre 10 Store & others being disconnected for days/weeks. Leaving some numbers unobtainable, even the Post Office was off line for days apparently, & some of these jokers had the take it or leave it attitudes Maybe they were a bunch brought in from another area to "help out" . Hopefully not yours.

Best of luck.

When mine was being installed, I told the RSP that I would not be allowing him to leave until it was working. I was told in no uncertain terms that kidnapping was "not on"!

Yes That is a shame. When the Digital Meters were being installed (or not) 'er indoors stood arms stretched sideways in front of the back door to physically stop "Mr Rulebook" from leaving until he'd done them. He got a tad upset to say the least & rang his boss who told her pretty much the same story. In the end after all the screaming & shouting was over I convinced her to let the bugger go or she may have to face the consequences. Wasn't worth Gaol Time although the house may have been quieter while she was doing porridge

I wish now had videoed the occasion for posterity.

Updated 2/11/19. Re-reading this again. I should mention that we had been buggarised around by this one & that one for a couple of months, even after the Solar System had been installed & yet we were not supposed to use it under the threat of a Firing Squad knocking on our door. 'er indoors is not usually homicidal (well only to me ) but on that day she was.

A total of five AGL Subcontractor installers had turned up but claimed they couldn't proceed even after we had agreed to their recommendations re power connections. They just could not see the problem, but in the end the State Power Ombudsman fixed their duff.



Update.
I just told 'er about your experience JD & she reminded me of the two bods that first turned up full of elf & safety crap placing 2' red cones outside the back door. while loudly instructing us that we weren't to come inside. The Toilet is inside. Deeerrrr.

One was placed right at the doorway's edge. The first bloke (his offsider) went outside, turned right & promptly tripped over the thick base of the cone. & nearly went a gutsa. 'elf & safety my arse.

Laugh? I nearly wet myself. Oh hang on, a Prostatectomy can do this.

Originally Posted by DiscoMick

If the power goes down, your nearby mobile tower could also stop working. Result: no phones of any type.

Mobile towers are required to maintain power.

All have UPS and the big provider (Telstra) has gensets in some.

When SA went dark all phone services ran for 24 hours. Then slowly the towers for Voidafone and Optus shut down. There was a rush in town for Telstra Sims as the young ones couldn’t handle being disconnected.

Originally Posted by DiscoMick

Not NBN, but as an example of how this call centre process can work.
Currently trying to port my mobile number from Woolworths Telstra to full-on Telstra, which works in some areas where Woolworths doesn't.
This process is supposed to take 24 hours. So far it's been four days and counting.
Three phone calls totalling more than three hours, talking with very polite and helpful call centre women with Filipino accents.
Two promised phone calls back did not happen.
Two promised starts to the porting process did not happen.
Received a message asking for a pin to be entered - done.
Received a message from Woolworths saying the porting process was underway.
Woolies sim in my dual-sim mobile now says 'no service'.
Telstea sim also says 'no service'.
Mobile currently useless.
Waiting hopefully.
Typing this on the free Wi-Fi at the Kuranda Skyway.

Just to update, it works!
The Telstra operator Dee with the Filipino accent did in 12 hours what two of her colleagues had failed to do in four days - make it work. It's great when the system actually works.

It is, Mick, & you just have to get the right, & I say it again, "Can Do Person" who wants to do it. Background noise levels always seem to be a problem as well not to mention strange accents & dialects.

Good that you are back in business now.

Originally Posted by 4bee

Saitch, of course you do realise that my crew & yours could be poles apart in their attitudes, workmanship, reliability & professionalism to get these jobs done.

Knowing my luck I'll get the bum crew/bloke which may send me back quickly to blowing in a Brown Paper Bag & you won't wish to know about that.

Some of the stories I have heard about when they "Processed" the village of Stirling here with their gear, would make one's hair stand on end in some cases. Mitre 10 Store & others being disconnected for days/weeks. Leaving some numbers unobtainable, even the Post Office was off line for days apparently, & some of these jokers had the take it or leave it attitudes Maybe they were a bunch brought in from another area to "help out" . Hopefully not yours.

Best of luck.

Well Saitch it happened, boy has it happened. # 2 on a list of 5 installs for this bloke Darren. Pleasant bloke he was.

The day arrived & NBN Darren rocked up with his bits & pieces of gear, introduced himself & got stuck in after locating all his WH&S cones & stuff. Climbed on the roof ridge & did his tests which came in as Medium strength Even found an NBN Tower which I didn't even know existed.

Not too bad considering we are in a shallow valley with a lot of trees. He accessed the roof space by lifting a couple of sheets of Colourbond because the Solar Panels were in the way.

So far so good?

An hour later he had finished with a minimum of fuss & didn't even need a cuppa.

And then the fun started.


Power went back on & got online only to find a message from Oz Post to advise a parcel was was waiting at a local-ish Post office where bloody Startrack had delivered it instead of to our home as ordered & paying $15 for the privilege.

'er indoors was doing her block at some poor bastard I could hear from here which meant she needed to go to the out of the way PO (for us) to pick it up, & so she did only to get home to find it was a parcel from the USA. Sex Toys I hear you ask? No nothing that exciting, sports shoes I think, addressed to a woman of the same name (what are the chances of that? )a few KM away at Greenhill. WTF! Post office is not showing a phone connection & Oz post has this strange system where you cannot ring your own local PO anymore but have to go through a central "board". Don't ask. I would have been ****ed off for spelling her name wrong.

So another trip back & the bloke tosses a very quiet & ineffectual "Sorry" over his shoulder & said he got it off the wrong shelf. She is back & now calmed down so now to try the bloody thing out as much as we can..


NBN 10/10

Startrak minus 13/10

Australia Post. Well what can you say?? Idiot springs to mind.


Sorry lads, what was the question? Oh yeah did I get a Credit of the $15? Sure did.

Hiya!

Sorry haven't read whole thread so i might be duplicating or contradicting something written before.

We live out bush. Have had Skymuster pretty much since set up. Gotta say, no complaints.

You don't get unlimited bandwidth like some services in town, but what you get is pretty good and sufficient unless you go crazy on data downloads and uploads. I have never experienced backlogging or buffering because of high user demand (maybe because of where we live). My wife and I watch several hours of TVs or movies a month streamed and never run out. My wife has started taking some VOIP calls to her phone and we have done some Skype style video calls too. However I wouldnt recommend it as a primary communication, it is occasionally weather sensitive and goes down for short periods just after storms. Stick with your radio phone or satellite phone for now.

Going from nothing to Skymuster has been great. And they've been a pretty good company to deal with. No complaints.

But going from a sophisticated internet provider in a more regional area to Skymuster may seem like a step backwards.

But hey remember, 20 years ago we all lived without the internet. Nobody's gonna die if we're not online 24/7.


Alan