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Thread: HP Laptop

  1. 29th August 2006, 04:41 PM #1
    amtravic1's Avatar
    amtravic1
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    HP Laptop

    Laptop Screen.

    I have an HP laptop. A pentium 4 with 1 gig of ram and what was a very nice 17" wide screen.
    I was watching a DVD of Pink Floyd Pulse the other night and after one of the songs noticed a line on the screen that should not be there. I turned off the DVD and there is a vertical green line from top to bottom on the screen that will not go away. I went to an HP service centre close by and was quoted "around $1500" for a new screen. Very disapointing seeing it is only around 18 months old.

    Ian
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  2. 29th August 2006, 05:06 PM #2
    rocky2509
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    Sorry to hear it Ian.

    I had problems with a professional HP Printer I had a couple of years ago. I found their after sales service to be pathetic. The service hotline went straight to India and I would have to wait half a day for someone in Australia to call me back. It got frustrating after about the 4th time.

    I now try and steer clear of HP products all together.

    Good luck with it, I hope you find a cheaper solution.
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  3. 29th August 2006, 06:13 PM #3
    Ruslan Guest
    My mate has bought matrix from e-bay several month ago for his Toshiba, paid $270. Not sure 17" or 15". Might be worth to look?

    Ruslan
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  4. 29th August 2006, 09:57 PM #4
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    Utemad
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    When I bought my HP laptop in 2003 which I had for 3 years I bought an extended warranty to take it to 5 years in total.
    In that time I had the screen replaced once, keyboard once, touchpad three times, motherboard four times, cd burner once, battery once. I think that was it

    I've got a Dell 6400 now which has been okay so far.
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  5. 29th August 2006, 11:18 PM #5
    tempestv8
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    Do a search on "Dell laptop fire" on google to see if you have one of those exploding batteries....
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  6. 30th August 2006, 11:47 AM #6
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    White 110
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    Sounds like the same HP 17inch as mine - except that the hard drive crashed twice except the second time it was terminal and HP just didn't want to know (10 months old - purchased overseas). No one was able to extract any of the data from the buggered hardrive - where's CSI when you need them?

    Moral of the tale - always back up your data
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  7. 30th August 2006, 06:48 PM #7
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    cal415
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    Hi,
    I actualy work for HP as a service engineer, what model laptop is it? i am guessing its an NC8000? or one of the 8000 series? regardless of brand your going to have trouble with computers.. they just arnt made to last these days, its all about cost cutting.....
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  8. 30th August 2006, 06:58 PM #8
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    Quote Originally Posted by tempestv8
    Do a search on "Dell laptop fire" on google to see if you have one of those exploding batteries....
    Apple are doing a recall on some exploding batteries as well..the point being that the batteries are sourced like many components from specialist suppliers
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  9. 30th August 2006, 07:24 PM #9
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    EchiDna
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    laptops with broken screens make ideal starting points for car computers

    add a USB touch screen LCD, a bluetooth or wired GPS and some software...

    and away you go there is always a silver lining!

    all you need after gathering the bits is a clean, dry, vibration free spot to mount the laptop... ahh... wait you drive a landy right?
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  10. 30th August 2006, 09:29 PM #10
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    amtravic1
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    Quote Originally Posted by cal415
    Hi,
    I actualy work for HP as a service engineer, what model laptop is it? i am guessing its an NC8000? or one of the 8000 series? regardless of brand your going to have trouble with computers.. they just arnt made to last these days, its all about cost cutting.....
    Its a zd8001. I have been very happy with it until the problem with the screen. It is still useable, just annoying to have a line on the screen. I dont know if the laser light show from the DVD caused the problem or having the sound full bore, perhaps its not related to playing the DVD at all and just a coincidence it happened when it was playing. Its a desktop replacement machine and never leaves the desk or gets opened or closed.

    thanks,
    Ian

    ps, I have an external hard drive with a full copy of my laptop hard drive on it.
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