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Thread: Ebay & Delivery Charges

  1. #1
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    Ebay & Delivery Charges

    Bought myself a LG DVD Hard Drive recorder 80 gig 110 hours recording time for $255 on ebay but the delivery charge from Sydney to Perth was $59, still $314 all up was a saving of a couple hundred bucks over local shop prices.

    What ****es me off is that money cleared my account on 25th April, they didn't arrange for courier collection till the 30th April and unit didn't arrive in Perth till 4th May.

    If l am paying top dollar for delivery charges, l expect it within couple days not 9 days later.

    I get things delivered quicker & cheaper from overseas, l don't think the fact that we are now competing on the global market has sunk into people's minds as to what that means as to price of product, service delivery and customer loyalty.

  2. #2
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    9 days is pretty good, stop whinging 2 weekend days in there

    If you don't like it then go to Harvey Norman

  3. #3
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    another good reason why e-bay has changed their user rating system to rating particular aspects as well, such as delivery
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  4. #4
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    When I've had things couriered out from Sydney (which is about 90Km away) it could take 3-5 days to get to me because of the way some of the courier companies operated. The metro boys would drop it at a regional centre, the regional boys would pick it up the next day and drop it at my "local" Post Office (because that's what some of the companies classify as a delivery), the next day the PO would deliver a card saying "you have a parcel" (because they use contract deliverers who won't touch anything larger than a matchbox) and the next day I'd drive the 1 hour round trip to pick it up.
    Just a touch pathetic isn't it?

  5. #5
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    It is pretty crap, i work as a customs broker for a freight forwarder and i can have an airfreight unit full of fresh porcini mushrooms from italy in lessthan 20 hours but i cant get a parcel from syd to mel in less than 5 days !
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  6. #6
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    Quote Originally Posted by cartm58 View Post
    Bought myself a LG DVD Hard Drive recorder 80 gig 110 hours recording time for $255 on ebay but the delivery charge from Sydney to Perth was $59, still $314 all up was a saving of a couple hundred bucks over local shop prices.

    What ****es me off is that money cleared my account on 25th April, they didn't arrange for courier collection till the 30th April and unit didn't arrive in Perth till 4th May.

    If l am paying top dollar for delivery charges, l expect it within couple days not 9 days later.

    I get things delivered quicker & cheaper from overseas, l don't think the fact that we are now competing on the global market has sunk into people's minds as to what that means as to price of product, service delivery and customer loyalty.
    Wasn't Anzac Day in the middle of that week?

    Cheers
    Simon

  7. #7
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    I work as a warehouse manager here in Brisbane. We supply all Coke, Pepsi etc with parts for their vending machine fleets.Timeframes via Ipec are 1 day to Syd, 2 to Mel, 3 to Adel and 5 to Perth regardless of size,but only Metro. Outside they get sub contracted on the "milk runs" normally, thats when timeframes blow out.

    Best to ask what the leadtime is and for a tracking number.Most companies would have formulated a freight matrix so just ask.

    www.brivend.com


    cheers
    paul

  8. #8
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    No ANZAC Day was the date my funds cleared their bank account

    My complaint is it took 4 days for the unit to leave their shop to go to the Courier to ship to Perth and obviously a road trip to Perth is minimum of 3 days.

    I did get satisfaction from them after emailing my complaint l got refund of $30 being 50% off the freight charges.

    As l said it was good buy hundreds off shop prices

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