Thread: Contacting Paddocks re postage

I didn't get any joy from the sales@ address, got a fast response from the other one. Resend the message to the other email.

Cheers
Simon

Thanks Simon.
Tony

Originally Posted by redrover3

Hello,
Has anyone else had any trouble with Paddocks not responding to emails?
Sent one two days ago to find out how much postage would be for a purchase but no reply as yet. I assume they're fairly busy dealing with people all over the world. I wonder if there is a better way of contacting them.
Any experiences?
Tony

yes the same as you and I am still waiting for a reply from 6 months ago, plus have resent twice since, customer service , doesn;t appear to apply to them.
a dead loss as far as i am concerned.


john

Easier to use the phone.

Originally Posted by Frenchie

Easier to use the phone.

i knew there would be one showoff, who can work out the time difference,



john

nichola_paddock@btconnect.com


try that

They were brilliant to deal with face to face when I was in the UK, but I'm less than impressed with their ability to answer emails or get back to me with a quote when I phone.

They also only ship by air now....

I have dealt with these guys a few times and a quick cheap phone call pays dividends, I have sent many emails to companies that never bother to reply, in fact I would so far as to ay that they were a pleasure to deal with. And, I have had parts from them to NZ 4 Days!!
I have no hesitation with reccomending and dealing with them.

JackNZ