There was me thinking it was suppossed to be the Brits who was whinging bar stewards! :p
As a Brit I was not offended! Well not too much any way.
LR do need to sort out build quality and ensure that faults are rectified ASAP with minimum inconveinence to the customer.
Regards
Brendan
PS Is this where I start insulting the inhabitants of the Great British penal colony???? :D

