I do warrantee work for Mits and yes some parts are not stocked in Aust. and the delay can be awhile...
Just keep hassling them...
if anything you will get pleasure out of making a RE agents life hell....
Exactly what it says in the title: Anyone here repair/service air conditioners? I'm looking for a bit of information...
I have a Mitsubishi SRK71ZEA-S Air Conditioner at my unit which has not worked since before Christmas. The Real Estate Agent have been far from active in arranging a repair and have ignored all my phone calls and emails for the last two months but now I am taking them to Tribunal they've suddenly got in touch with me explaining that the spare part needed has to be shipped in from overseas.
So, I am wondering how much truth there is in the Real Estate Agents story. Sure, I can accept that the spare may need to be shipped in but I don't believe that the air conditioner installed here is so rare that a replacement circuit board cannot be found stocked by someone somewhere in Australia.
Thanks in advance!
2012 Discovery 4 SDV6 HSE
2003 Discovery 2 TD5
2003 Defender Xtreme
1997 Discovery V8i
I do warrantee work for Mits and yes some parts are not stocked in Aust. and the delay can be awhile...
Just keep hassling them...
if anything you will get pleasure out of making a RE agents life hell....
I repair them all day....Mitsi parts are generally in stock,but sometimes they do have to wait until they come in from overseas,which is often a long wait
At the moment they are very busy,i would ring the A/C company direct & find out what is going on,as they would be very busy as well.We do a bit of work for real estates,and find them slow to authorise a repair,as they have to contact the owners of the property etc.
It recently took us 2 weeks to get some parts from Mitsi,that were in stock,and then they didnt send the correct ones,so it was another 2 weeks wait
Good luck![]()
Fella's, an SRK71 is an MHI unit not Mitsu Electric, just in case you missed the model #(and I have an inverter board and a power board sitting on the top shelf of the desk here for an SRK71, guess who's the local warranty agent )
I waited for five weeks for some Fujitsu bits to come out of Japan or China or Thailand or wherever they come from since the new year. Just the way it is at the end of a hot season.
Geez, that's a daily occurrence here.
Had a supermarket freezer go down last month. A semi-hermetic compressor shorted between the windings, unrepairable as it's an old Dorin and bits are NLA so I order a new semi-hermetic compressor with a whole bunch of extra bits to keep it alive as the system is hot gas defrost.
The compressor turns up the day after ordering it (miracle !) with a Traxon oil injector.... without the adapter, and the control lines and the extra accumulator is missing, and the other bits turn up in dribs and drabs over the next three days.....meanwhile the customer is losing about $6k in sales while the machine is down....
I wasn't a happy camper that week.
My customers dont realise how good they get it.I cant remember the last time we couldnt get a cold room going the same day
As for freezers,we have often had to wait for compressers,had to wait for a Dorin the other day.
Spoke to a guy who bought a MND 58 almost new evap off me the other day,has a butcher shop in Coffs Harbour.He had to shut his shop for two weeks while the local frigie waited for a compresser.
We get them freighted o/night,add the cost to the job.
Its the a/c parts that are the probs,two many PC boards,reciever boards,inverter boards & sensors etc,some brands are hopeless for parts.Condenser coils from say Carrier Apac.....6 to 8 weeks minimum,or get them made by heatcraft,same time frame.Carrier Apac are gone now,so looks like it will be Heatcraft.....
And how many times do they send the wrong part
Had to wait 2 months for a discharge sensor for a Daikin unit,got it Friday,& these guys a usually pretty good when it comes to spare pts.
I would hate to work in this industry in the country
Ummm not to long ago Carrier Apac sent us a 15kw motor on a pallet instead of a 600wat 61s series betts motor.They had the wrong part no.,sent the correct one eventually.....now i will have to wait 6 months for the credit![]()
tell me about it..... 6 weeks last summer, EVERY DAY i had to get up at sparrowsfart to shut down and defrost the local cafe's walk-in freezer
by the end of it they thought i was mad because i'd spend an hour in the freezer wearing a polo shirt, jeans and boots..... i thought it was bliss when it was 30 degress outside at 7am :-D
the defrost element had died because someone had bypassed the overtemp thermostat, the system had frozen up (and for some reason had also taken out the condensor fan) and had gotten the compressor hot enough to burn some of the paint off it.....
temp fix while a new defrost element was made up was to add a few more defrost cycles to the mechanical timer to let the compressor cool down and try to slow the ice buildup on the condensor, and then get muggins here to come in and do a hot water defrost twice a day
I always thought Fujitsu's were fairly good. I've fixed at least 15 machines this summer. I'm still waiting on a part fo one I diagnosed between xmas and New Year.
Thomas
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