
Originally Posted by
pando
Spoke to a mate who works for customer care at a local holden dealer....
Just need to check that this is a new car right?
He said (if it is a new car warranty we are talking about) to get your mate to talk with holden head office, as this is the biggest pile of BS he has ever heard.
The new car warranty is covered by holden, not the ruddy dealer, and after he has spoken to holden he should go to the ACCC and lodge a formal complaint against the dealer.
The Dealer has obviously got the willys on because he took his car to another service center, but as stated, the warranty provided by holden is good AT ANY HOLDEN DEALER Australia wide, and as long as the log book service has been completed it has nothing to do with a computer malfunctioning during the warranty period.
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