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Thread: Toyota V8 going BANG??

  1. #111
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    Quote Originally Posted by PAT303 View Post
    The snapped crank vehicle was serviced by the owner,he owns his own company that services mine machinery so no warranty even though it was only 14 months old and serviced every 5K in his own workshop. Pat
    Well can't argue much there, although we both know its not likely his fault, but you think LR or any other manufacturer would warrant the claim?

  2. #112
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    im reading this and just keep thinking about the fact that my 300tdi left me sitting on the freeway waiting for a truck again yesterday and what came to pick up my trailer yes thats right a toyota now what am i doing sitting at home waiting for a mechanic to tell me again what is wrong with the disco right now im on the verge of selling it and buying a bloody toyota just so i can either say see these pieces of **** break to or so i dont need to see a mechanic atleast once a month

  3. #113
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    Quote Originally Posted by PAT303 View Post
    The snapped crank vehicle was serviced by the owner,he owns his own company that services mine machinery so no warranty even though it was only 14 months old and serviced every 5K in his own workshop. Pat
    Providing it was serviced by qualified mechanics using parts of equal or better quality to Toyota ones the warranty would be in place. A car manufacturer can't void warranty on the basis that the car wasn't returned to a dealer for servicing.

  4. #114
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    Quote Originally Posted by BigJon View Post
    Providing it was serviced by qualified mechanics using parts of equal or better quality to Toyota ones the warranty would be in place. A car manufacturer can't void warranty on the basis that the car wasn't returned to a dealer for servicing.
    well actually, my mate was winging last week about a holden astra he got, he was so scupilous with doing the book thing he could not wait while his own holden dealer found time to service it a few weeks away so went to another holden dealer in the area to have a normal by the book service.

    So anyway his computer in the car kills itself and the car is still very much under new car warranty. So the dealer tells him his warranty is void because he got it serviced at another dealer. He then proceeded to fork out over a grand for a new chip. I told him he was crazy but accountants are like that.

  5. #115
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    He was crazy... and stupid .

    He should get his money back and talk to Holden head office about shonky dealers....

  6. #116
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    Quote Originally Posted by BigJon View Post
    Providing it was serviced by qualified mechanics using parts of equal or better quality to Toyota ones the warranty would be in place. A car manufacturer can't void warranty on the basis that the car wasn't returned to a dealer for servicing.
    This sounds to me like the dealer couldn't be bothered pursuing the customers claim.

  7. #117
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    Quote Originally Posted by F4Phantom View Post
    well actually, my mate was winging last week about a holden astra he got, he was so scupilous with doing the book thing he could not wait while his own holden dealer found time to service it a few weeks away so went to another holden dealer in the area to have a normal by the book service.

    So anyway his computer in the car kills itself and the car is still very much under new car warranty. So the dealer tells him his warranty is void because he got it serviced at another dealer. He then proceeded to fork out over a grand for a new chip. I told him he was crazy but accountants are like that.
    Spoke to a mate who works for customer care at a local holden dealer....

    Just need to check that this is a new car right?

    He said (if it is a new car warranty we are talking about) to get your mate to talk with holden head office, as this is the biggest pile of BS he has ever heard.

    The new car warranty is covered by holden, not the ruddy dealer, and after he has spoken to holden he should go to the ACCC and lodge a formal complaint against the dealer.

    The Dealer has obviously got the willys on because he took his car to another service center, but as stated, the warranty provided by holden is good AT ANY HOLDEN DEALER Australia wide, and as long as the log book service has been completed it has nothing to do with a computer malfunctioning during the warranty period.

  8. #118
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    Manufacturers cannot refuse a warranty claim if the vehicle is serviced according to the manufacturers specifications and schedule.
    Same with the brake caliper. Toyota would have to prove the caliper failure was caused by te chip. (doubtful) and as for using off road: not fit for purpose.

    Toyota do have a reputation of trying to refuse warranty claims but why do Toyota owners accept it when they do?

  9. #119
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    Quote Originally Posted by pando View Post
    Spoke to a mate who works for customer care at a local holden dealer....

    Just need to check that this is a new car right?

    He said (if it is a new car warranty we are talking about) to get your mate to talk with holden head office, as this is the biggest pile of BS he has ever heard.

    The new car warranty is covered by holden, not the ruddy dealer, and after he has spoken to holden he should go to the ACCC and lodge a formal complaint against the dealer.

    The Dealer has obviously got the willys on because he took his car to another service center, but as stated, the warranty provided by holden is good AT ANY HOLDEN DEALER Australia wide, and as long as the log book service has been completed it has nothing to do with a computer malfunctioning during the warranty period.
    I'd have to back this up.

    Had a new Astra supplied by the employer that I recently finished up with. It was purchased at the Fremantle dealership just around the corner from our office. It received its first (free) service at the Kalgoorlie dealership, as I was up here when it fell due. Has had subsequent services at both Fremantle and Kalgoorlie dealerships with never a problem, and when a couple of minor parts were required to be replaced under warranty, they were replaced at Fremantle no questions asked.

    Must state that I was very happy both with the car and with the service provided by both dealers.
    Cheers .........

    BMKAL


  10. #120
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    If a vehicle has been serviced according to the log book, by a qualifed mechanic, using genuine (or better) parts, and the vehicle is used for 'the purpose for which it has been designed' then it is a breach of the Trade Practices Act 1987 for the manufacturer to refuse a warranty claim.

    This is one of the most common complaints against MV dealers/manufacturers.

    Write a letter to the manufacturer. If that fails go to the ACCC and the relevant state fair trading department.

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