mmm...I own a medium sized business, and am very much thinking of pulling back to a small business.. I made more money, employed less people, had an awfull lot less stress and more free time...which is pretty much the point innit???.
and anyway, if the Dealer charged out $110 per hour and the tech 'only' gets $27.50 and is grumbling about it...leave and start up on their own...just like the dealer once did.

