Thread: LRA after sales thank you

Sweet FA . Phone survey; Wanted to know what I thought of the Dealer .
Told the kid what I thought of LRA , but didn't expect her to have the guts or understanding to pass it on .......... then another kid phones the
next week to ask again ........... explains alot hey ?

Got a Large envelope in the mail.... full of bull**** stuff (paper, 50 or was it 60 year anniversary stuff)

Otherwise, nothing. Actually the only thing I got from the dealer was the keys etc.

You guys are making me jealous

LR phone survey only. I made the comment that I thought the dealers follow up once I had placed an order, was non existent. I received an email the following week from the dealer, asking how I was enjoying the car and if I had any issues. No further contact from anyone at LR or the dealer. Missed out on the wine though....not even offered ?

Actually I lie, I got nothing from Land Rover, but I forgot because it came a bit later, but the dealer gave me a free Land Rover Off Raod training day which was very good, so I apologise to the dealer for my previous sleight, that was actually a very nice gift which I thoroughly enjoyed.

Originally Posted by Disco4SE

Hi Roamer,
I received a voucher for a photography studio in Melbourne.
Bought mine from ULR Malvern Victoria. They have been great

I got that when I bought the Defender. I pointed out a discount on a set of muddies might be better for Defender owners. I don't think they were all that impressed with the suggestion.

I got a very nice Land Rover branded travel bag, good quality & a good size.
The dealer said he was also going to give me 2 X LR key rings but that he had run out.
Later LR Aus sent a fancy book/advert with a keyring come note pad, unfortunately the kids got hold of it & it is now RS.
So 1 key has a dinky plastic tag & the other has nothing.
Must get some decent LR key rings. From Where?
Jonesfam
PS Also got surveyed to death.

I bought 3 D2's new,got jack nothing,two from one dealer & the same salesman.

Got a survey call from some survey people about service from the dealer & i gave them the full blast.They (the dealer ) rang the next day with all sorts of appologies & admitted they had made numerous stuff ups.

My reply was,don't worry,i will never be back.

I also mentioned to them i run a fleet of jap vans,& have never had a problem with their dealers repairs,ever.

Originally Posted by jonesfam

Later LR Aus sent a fancy book/advert with a keyring come note pad,

Come the think about it, Yes I got a key ring in the mail with the same booklet stuff...


Note Pad ?? nah.