Thread: Brake Booster recall extended to other VINs

Trivett have refused to do the recall, calling LRA now.

Any advice on what to say?

Tell them this is a safety issue and they need to fix it.
Tell them that you think the vehicle is dangerous as a result if this fault and you want a loan vehicle whilst they repair FOC.
Tell them there is a 'reasonable expectation' that the brake booster would not fail within the period from manufacture. (this is your right under Australian consumer law)
If they refuse you will be reporting them to the ACCC.
Be a hard arse with them, the law is on your side but they may try to get out.
Did Trivett ask LR on your behalf or just refuse saying: "the computer says no"?



These are on the ACCC site check your VIN against these first:

Land Rover

Land Rover

Originally Posted by CaverD3

Tell them this is a safety issue and they need to fix it.
Tell them that you think the vehicle is dangerous as a result if this fault and you want a loan vehicle whilst they repair FOC.
Tell them there is a 'reasonable expectation' that the brake booster would not fail within the period from manufacture. (this is your right under Australian consumer law)
If they refuse you will be reporting them to the ACCC.
Be a hard arse with them, the law is on your side but they may try to get out.
Did Trivett ask LR on your behalf or just refuse saying: "the computer says no"?



These are on the ACCC site check your VIN against these first:

Land Rover

Land Rover

Yep my VIN is within the first link set of numbers, thanks!

The car is now sitting at Alto waiting to be 'assessed'.

Problem is the recall was done a few years ago, and whatever work was done obviously didn't fix the problem and the booster now has heaps of oil in it.

It really feels as though it wont't be paid for by LRA. Time will tell I guess.

Originally Posted by CaverD3

Tell them this is a safety issue and they need to fix it.
Tell them that you think the vehicle is dangerous as a result if this fault and you want a loan vehicle whilst they repair FOC.
Tell them there is a 'reasonable expectation' that the brake booster would not fail within the period from manufacture. (this is your right under Australian consumer law)
If they refuse you will be reporting them to the ACCC.
Be a hard arse with them, the law is on your side but they may try to get out.
Did Trivett ask LR on your behalf or just refuse saying: "the computer says no"?



These are on the ACCC site check your VIN against these first:

Land Rover

Land Rover

Oh and to confirm, Trivett was 'computer says no'. But in their defense I think they are super busy, that said LRA weren't happy that they didn't even confide in them. But I don't mind the mob at Alto seem pretty switched on and eager to help.

I have found Alto will go into bat for you.
It has been found that the recall has not fixed it or dealer failed to check for oil. Booster should have been replaced first time. LR have to pay by law.
What did LRA say?

Originally Posted by CaverD3

I have found Alto will go into bat for you.
It has been found that the recall has not fixed it or dealer failed to check for oil. Booster should have been replaced first time. LR have to pay by law.
What did LRA say?

No word just yet, ALTO have been great so far, I really hope they can help otherwise I will be telling them not to do the repair and just driving it as with a pending marriage and and an unexpected large expense I simply can not afford it.
The booster did have a new tag on it, so I'd say the whole lot was replaced when they did the recall back in 2010, not sure why the oil would start to get into it again?

I wouldn't rule out a manufacturing fault in the valve on the updated hose.

Originally Posted by jonesy63

I wouldn't rule out a manufacturing fault in the valve on the updated hose.

Yeah that would be my assumption. Still no word from LR if it will be done under recall, the wait is killing me. And no car for the long weekend is a bit of a bummer, but I will get over it.

When I un-clipped the easiest to reach pipe, oil came out of both ends, from the valve and from the booster. Not a good sign.

Cheers,
Ben