Service price

Some interesting comments, and can understand both sides..dealer and Independant.

I myself in Darwin find that the dealership is not really a Landrover dealership, but a dealership that has just picked up the L/R marque, and hence the 2 times I have used them ( both whilst I was at sea and SWMBO needed the car ) they have been very average at best, the second time I took the car back and asked for an explaination on some of the supposed work they did..

I would expect that a dedicated L/R dealership would be a better option, and I would expect to have to pay for their work, as you do with all genuine dealerships....Try using Cummins or Catapiller and you soon learn what dealership charges really are.

At the end of the day, if you are unhappy or not sure, get some quotes from other dealers and see what they all offer, but personally I would also be looking as to what it does to your warranty on a new vehicle before trying to find a basement cost service..

Cheers Ean

Scarry

I am surprised you find them so good. My experience with them has been apalling. They have quoted and charged for jobs they did not do, and jobs that did not need to be done. The most recent job they did for me, under a warranty, they screwed up and I now have to pay an extra $200 to get it fixed as I can't go back to the warranty company and ask them to pay again.

Ivan

Hi All,
I was slightly shocked when I enquired about service costs on our new D4 3.0 after owning a 2.5 td Pathfinder for the last 6 years.

To save some money I purchased a 20lt drum of Castrol Professional SLX( new name will be called Castrol Edge) 5-30 C1 which cost $195. This is the recommended oil by Castrol for these motors with the DPF filter, oil filter $28.85(I didn't bother with a new sump plug it will be replaced at the yearly service), 32mm socket $7.99 to remove the oil filter cartridge and changed the oil myself for the 6 monthly change which is easy to do however make sure you have some rags around the oil catcher as the oil comes out from the side of the sump and hits a cross member and comes off in a couple of directions. ( keep the receipts for the oil and filter write date and klms changed for warranty purposes)

We have only travelled 3330klms but will be towing our van next week so I wanted fresh oil before we went away.

As the dealer charges $125 for the 5.7 lts of oil, I will be supplying my oil with the next service which they are ok with, at least this way I can keep fresh oil in the motor and save some money in the process.
I realise not everyone would bother changing the oil themselves but every little bit helps!
Talby.

So does understanding that you won't kill the engine by not changing the oil till its needed :cool:

BMW understand this well - their performance vehicles will tell YOU when they want a service.

Extra oil changes are not cheap insurance.

They're just a bloody waste of money and oil when not required.

Yeah even my wife's Mini (BMW) doesn't have set service intervals.

Dunno - 5 years ago I had a Jeep KJ, and the major service was around $1000, and would have been $300 more if it was a auto. Granted that might have included a bit more than an annual service, but technologically, the KJ was a wheelbarrow compared to the D4.

Having said that, my wife and I were told that the Corporate Servicing deal OS worth around $3000 over the 3 years, and I doubt LR would undersell that!

Quote:

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Originally Posted by Tombie

Extra oil changes are not cheap insurance.

They're just a bloody waste of money and oil when not required.

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Sorry Tombie, I dont agree with you here, nor should you be handing out that advice.
You can never change oil & filters too much.
I get both oil & filter changed in between Landrovers recommendations at my expense as I do believe it is cheap insurance.

Cheers, Craig :)

Quote:

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Originally Posted by Disco4SE

Sorry Tombie, I dont agree with you here, nor should you be handing out that advice.
You can never change oil & filters too much.
I get both oil & filter changed in between Landrovers recommendations at my expense as I do believe it is cheap insurance.

Cheers, Craig :)

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I think the way to settle this is get an oil sample tested, easy to do. That will tell you the truth.

I tend to agree with Tombie.

Cheers

Quote:

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Originally Posted by Piddler

I think the way to settle this is get an oil sample tested, easy to do. That will tell you the truth.

I tend to agree with Tombie.

Cheers

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Exactly,had the engine oil tested in the D2 numerous times & it did 20k easy......

BUT you MUST follow LR & use the spec oil,that is FULLY synthetic for the engine.

Same as diffs,T/C & gearbox,you MUST use the LR spec fluids if you wanna go long drainage intervals.

Obviously i am taking about normal driving conditions,if you are doing a lot of say water crossings,the diffs,etc will need doing more often.

The few times my car has been near the dealer service has been very ordinary. At my last service I got a quote before hand and was taken back by the cost. Based on the dealers quoted time for the service X $140 per hour, the LR list cost for the parts and oils etc, plus $100 for consumables there was still a $200 difference that when questioned the dealer could not explain - that was the price - take it or leave it.

I left it and went to a garage who claimed to be familiar with the car - the person I spoke to certainly was but he was not there when the car went in and the actual mechanics on that day had no idea.

In future I will do most of the work myself and contract out the bits I am not comfortable with.

Garry

I decided to keep my appointment with Trivett as I have a couple of issues I'd like them to look at & if there's any software updates it should be done now. I will though be questioning all that gets done prior to having it done. Have they allowed the global close on the windows yet?