Thread: Best fault diagnostics solution

Originally Posted by jon3950

I bought mine from this mob:

Land Rover Spares, Range Rover Parts & Accessories | LR Parts

Was the best price I could find at the time. Have bought a few things off them now and had no problems. Once you have the unit, all subsequent upgrades etc can be done directly through GAP.

Cheers,
Jon

They don't appear to have the BT version

Got mine from Salop 4x4; at the time, they were one of the few retailers with a BT unit in stock. LR Parts didn't yet have stock.

Paid GBP375 including postage (about $550).

Originally Posted by clubagreenie

The problem at Blackbox is you don't get Colin on the phone. You get the other ass clown and that's where the issue lies. Speaking to Colin is a pleasure, the other guy (didn't even bother remembering his name) make baby jesus cry.

Originally Posted by firefoxGC

.......And OMG I would recommend everyone stay away from blackbox. The guy is a NUTCASE! Even after saying thanks but no thanks 24 hours ago, an email just received from him about 10 mins ago with absolute dribble. Trying to state a case. He really doesn't understand I am a potential customer that would happily spend 2k on his product. .......

Has anyone given this feedback directly to Colin? I don't know him personally, but have had some direct communication with him and found him to be open and helpful. If there is an aspect of his business that is not working well then I am certain that he would be very interested in some constructive feedback.

Colin and Ron are the two that have been sending me emails. If you have a look at rangerover.net and a few others you will see its not just his staff but in general the business. It looks like somedays he's great others he is not.

I can tell you that my communications with gap diagnostic so far are what I would expect from anyone looking at buying from a business. I honestly have no clue why blackbox is the way they are. I am sure he has his reasons.

I got mine from lr direct (Land Rover Parts and Spares Direct) - you just have to know the part number (DAxxxx) or email them (they are very helpful) and they will identify the part number and advise price / postage. Mine (non-BT) was AU$400 delivered to my door around a year or so ago - as I've mentioned in other posts, I ordered Friday and it was at my door on Monday.

Please excuse my ignorance but does the IIDTool BT allow you to reset the suspension height?

If so does this still lower at 55kph or is that variable as well?

Looking through the web site now but can't find the answer.

Cheers

IID Tool, Llams and rods all fool the cpu as to what height it actually is. They all make the car thinks its at standard height when actually it is say 50mm higher. You can then select off road height on top of that. So yes it will stay 50mm higher at any speed, useful in the bush and on undulating gravel roads or sand.

Wasn't aware that the GAP 11D tool could fool the suspension so it doesn't drop at 50KPH. How do you get it to do that?

Jools