Hi Scott
I'm currently going through this with MY14, the insurer has agreed to replace the cracked screen with a genuine non heated LR one, however there are non in the country at this point in time and is now on order.
Mine will be done by once it's received by OBriens who could also supply a generic, but I don't think they have a generic heated screen, so that may be issue to raise & argue with your insurer. I had to make a case to get a genuine screen, you might need to do the same. No harm in trying.
tiddy


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