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Thread: D4 Reliability

  1. #41
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    Quote Originally Posted by stray dingo View Post
    But for me it comes down to - where can I get support? Any of the larger brands are more likely to have a support network, or a semi-capable mech who can look at the vehicle,
    Maybe an old 80 series but not a 200 series - have an issue in the outback and then on a tilt tray to the nearest capital city - NSW, Vic and SE Qld would be the exception.

    Garry
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  2. #42
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    Quote Originally Posted by garrycol View Post
    Maybe an old 80 series but not a 200 series - have an issue in the outback and then on a tilt tray to the nearest capital city - NSW, Vic and SE Qld would be the exception.

    Garry
    Even an old 80 series is the same Garry, when we did the gulf in 2010, we travelled with a couple that were in an 80 series(lovely people) the aircon pump went heading into Kingfisher camp, as they were heading to Darwin after they left us, they booked the car into Darwin Toyota for the repair in 2 weeks time, when they arrived, not only was the part not there, they were told that(and this I could not believe) they didn't work on the older cars and were sent to an independent Toyota workshop down the road, when the part actually arrived, it was the wrong part, after another 2 attempts and 2 more weeks it was repaired and they were on their way, 3 weeks late, lucky for them they had free accommodation with friends and thier boss was an understanding bloke.

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  3. #43
    CraigA Guest
    Quote Originally Posted by nat_89 View Post
    I had a great wall once as a loaner to my god what a piece of crap i mean i know i could buy 5 of them for the price of a new D4 HSE but i think ill stick with my D4 thanks haha god it was bad.
    Hmm, maybe they use Great Walls as loaners because they make everything else look so good.

  4. #44
    CraigA Guest
    Hi Rich84
    Not sure which of my posts you haven't read but did I at any stage say that a Great Wall was a possible replacement for a D4? What I said was that the LRs consistently score near the bottom of reliability surveys (from all over the world) and that I would hope that the LR luxury brand would do better than this.

    I agree with you, there is certainly a disconnect between owner satisfaction and those reliability surveys. There is no doubt, the D4 is a GREAT drive. To me, what that disconnect probably means is that most LR drivers don't care about reliability that much. If Land Rover realise that most of their customers don't care about reliability, what impetus is there for them to do anything about it?

    Is reliability important? I guess it depends on what you want to do with your car. If you, like me, want to take it "around the block", then I think reliability is important. Or in any case, you need a pretty good backup plan. (** I started a discussion about the "best remote roadside assistance" programs in another forum.)

    Not sure why you would choose to take a cheap shot at my driving record when you have no information .. I drive an average of 45,000km and have for the last 20years odd. I have previously owned Subarus and my last car was a BMW X3. In the last 20 years, I have had 4 "side of road" episodes, 2.5 of them were the D4.

    To me, having a car full of technological marvels that is unreliable is similar to the famous "Yes Minister" episode with the hospital full of administators but no patients, doctors or nurses. Efficient.

  5. #45
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    Craig,


    What was the nature of the wheel bearing failure? Did it collapse so that the wheel was on an angle with the brakes binding or something else? Also, was it on a rough road or bitumen and have you driven through mud and deep water previously? Not that mud and water would normally damage the bearings but I would just like to know the context.


    Also, what was the second electrical problem?


    Just interested to know for future reference.


    Bob

  6. #46
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    Quote Originally Posted by CraigA View Post
    To me, what that disconnect probably means is that most LR drivers don't care about reliability that much. If Land Rover realise that most of their customers don't care about reliability, what impetus is there for them to do anything about it?
    Nah. I think thats taking it too far. All drivers care about the reliability of their vehicle. ultimately if not reliable, an owner isn't going to back a second or third time as many on Aulro have. The reliability surveys are far too general with minor service items being included. As mentioned in an earlier post, I think the bigger difference is that LR owners aren't blind to the fact that, yes, issues arise in normal operation. We just accept it and get on with exploring the world in them. Unfortunately, the D2s had their more than average number of issues which is what everyone seems to remember LR for, and branded the manufacturer accordingly.

    Consider a different view - I consider "reliability" to be based on 'unintended random breakages' say. But what about recalls instead - problems due to manufacturing as a whole, often coming about as a result of reliability faults.
    As a manufacturer of multiple models, LR has had 11 recalls in Aust in the last 4 years.
    Toyota; 29
    Nissan; 16
    Mitsub; 20
    Mazda; 9
    Ford; 14
    Holden; 31
    Great Wall; 3
    BMW; 12
    (source www recall gov au)

  7. #47
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    Quote Originally Posted by garrycol View Post
    Maybe an old 80 series but not a 200 series - have an issue in the outback and then on a tilt tray to the nearest capital city - NSW, Vic and SE Qld would be the exception.

    Garry
    But would a 200 series gearbox and A/C compressor cost $45,000 to repair ,I can't believe sane people write that crap. Pat

  8. #48
    Tombie Guest
    Quote Originally Posted by PAT303 View Post
    But would a 200 series gearbox and A/C compressor cost $45,000 to repair ,I can't believe sane people write that crap. Pat
    A 200 series gearbox will rip you wallet out of your pocket, into your anus before emerging from your mouth

    They certainly aren't cheap any-more..

    Anything post 2005 is now expensive, regardless of brand.

  9. #49
    CraigA Guest
    Quote Originally Posted by BobD View Post
    What was the nature of the wheel bearing failure? Did it collapse so that the wheel was on an angle with the brakes binding or something else? Also, was it on a rough road or bitumen and have you driven through mud and deep water previously? Not that mud and water would normally damage the bearings but I would just like to know the context.
    Also, what was the second electrical problem?
    Bob
    Hi Bob,
    Wheel bearing failure was a horrendous grinding noise while driving with hub getting very hot. (At first I thought it was the park brake jamming .. written up regularly as a potential). Had been on some good quality dirt roads but mostly tar. No mud nor water that I can remember.

    First electrical fault was every fault known to mankind flashing at me. Was told by dealer to proceed slowly (30-40km/h) to dealership .. 150km away. Turned out to be a bad battery.

    Second electrical fault was "Engine Systems Failure" and car put itself into limp mode. Roadside insisted it shouldn't be driven. Tilt trayed for 100km to Canberra. Took 20mins to fix (software upgrade). (I understand that that software fix has been available since D3 so bit hard to understand why it hadn't been done previously)

    Craig
    Last edited by CraigA; 27th November 2014 at 02:22 PM. Reason: Update info

  10. #50
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    Hi Craig, Confidence in a car all depends on the owner. Personally I don't think your car is a lemon, it has had one real problem (a bad wheel bearing), the other two were due to bad luck. Batteries fail unfortunately and some Landrover dealers don't do updates or even check for them when they should.

    Regardless of what I think though it is up to you, if you have lost confidence in the car nothing anyone can say will change that.

    Perhaps another 12 months problem free will allay your fears and rebuild your confidence. Maybe you will have more problems and it will confirm your doubts.
    I would be thinking about some sort of fault reader as the flashing lights can be very disconcerting and a fault reader can confirm problems and clear faults giving greater peace of mind.

    I got rid of my D3 after the alternator failed, it had 260K and was coming due for a number of repairs. Sitting waiting for a tilt tray for 6 hours with a wife and child and 40C help me decide I would rather jump in and buy a newish petrol D4 than worry about turbos, HP fuel pumps, EGRs, bad fuel etc on a high mileage diesel.
    The D4 has been lovely and the only problem was due to a mechanic with no idea.
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