Sounds like the Mechanic is positioning themselves to avoid legal action...
Get all correspondence in writing, samples of the oil, and photographs...
And contact your insurance company!
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Sounds like the Mechanic is positioning themselves to avoid legal action...
Get all correspondence in writing, samples of the oil, and photographs...
And contact your insurance company!
They may have thought that any synthetic 5W-30 would be OK, not an uncommon assumption.
If this is straight out of a service then check that the oil filter has been put in correctly , if the spigot on the filter is not properly seated when fitting then the filter is crushed when the cover is screwed, on thus starving the eng of oil , this can result in a seized eng .
The 3.0 oil filter cannot be fitted incorrectly.
If the vehicle is a very early one that's fitted with a DPF then the A1/A5 oil is incorrect although it wont adversely affect the engine, only the DPF.
Do the service invoices show the oil used?
Vavoline FE is suitable for 2.7 TDV6 D4,and any 2.4/2.2 TDci Defender with no DPF.