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Sure have. I have had the Service Manager's Evoque since last week. I am driving to Central Qld. on Thursday and they don't want me to put 4K on the clock, as it is a Demo, so they have arranged a rental Evoque from a group that they use for this type of occurrence. I pick that up tomorrow. No cost to me so they are doing all of the right things.
Chappo
Thanks Ron, That is amazing that they have to do the removal but, there ya go.
I spoke more with the SM today and the guy doing the swap has worked for LRA for 25 years and when the SM suggested that they get my car in and start dismantling he said 'NO, We will wait till we have the new motor ready to go, lift the D4 on the hoist, remove and support the body and then lower the hoist, do the swap and when we raise the hoist, everything is still where it should be and all will realign perfectly'. Apparently he has done this task with Disco's and RR several times so he is running the change-out.
They are also leaning toward the JLA replacement engine so there will be no issues with retaining the full extended warranty as it is a genuine replacement part, albeit a bloody big one. Final decision will be with the insurer. Hopefully an answer today.
Chappo
Here are before and after shots.
I will post the offending damage when they drop the motor.
Exactly!Quote:
Originally Posted by Chappo
We did the opposite. We lifted the body and left the rolling chassis on the ground. We had to roll it forward to lift the engine out but when we rolled it back it was easy to align it.
Good to hear you appear to be getting a good outcome Chappo. :)
Not much news as yet. The Assessor is arriving tomorrow to assess their proposed options.
The option that I, and the dealership, are pushing is for the JLA replacement engine.
The issue is apparently to convince Alliance, the underwriter of both the JLA Extended Warranty and their Factory Warranty to honour my JLA Extended Warranty as opposed to giving me an aftermarket warranty which is apparently capped at $1,000 per claim. Alliance also underwrite this.
I hope I don't have to get nasty. :mad:
If all goes well tomorrow, I may be back on the road by the end of next week.
Allianz might take their time. Your warranty should be honoured and let JLRA worry about the insurance. Good luck Chappo.
Cheers, Billy.
I would say that, regardless of the warranty outcome, the dealer is up for the full replacement cost of the engine as it seems they were the cause of the issue. If they can get Allianz to come to the party then good luck to them. Otherwise they just have to suck it up.
I would have thought that this should've been done under their business insurance.
Good luck!
Quote:
Originally Posted by SBD4
I agree, it's the workshops problem not yours, they stuffed it they make good.
more patient than I would be. They broke it they fix it, no delays.
You have been without the quiet enjoyment of your vehcile due to their negligence.
I'd get a solicitor to send them a letter of demand.
Let them sort out their insurers on their own time.